Samsung RF265BEAESG/AA User Manual (English)

Questions and Answers:

J
Jessica LarsenAug 17, 2025
Why is my Samsung Refrigerator not cooling properly?
- K
  Kayla MoyerAug 18, 2025
  There are several reasons why your Samsung Refrigerator might not be cooling properly. It could be due to the power cord not being plugged in correctly, so ensure it is properly plugged in. The temperature control might not be set low enough, so try setting it lower. The refrigerator might be located near a heat source or direct sunlight; keep it away from these. Insufficient clearance between the refrigerator and nearby walls or cabinets can also cause this, so ensure there is at least a 5 cm gap. Finally, overloading the refrigerator or food blocking the vents can also lead to this issue; avoid overloading and ensure proper ventilation.
A
Anne RussellAug 20, 2025
What to do if my Samsung RF265BEAESG/AA water is not dispensing?
- J
  Joseph MillerAug 20, 2025
  If water is not dispensing from your Samsung Refrigerator, check the water installation conditions to ensure the water line is properly connected and the water supply is on. Also, make sure the Dispenser Lock is deactivated. If you have installed a third-party water filter, replace it with a Samsung-provided or approved filter, as unapproved filters may leak and damage the refrigerator. Finally, if the water filter indicator is on or blinking, replace the water filter and reset the filter indicator sensor.
J
jacquelinesmithAug 22, 2025
Why is my Samsung RF265BEAESG/AA ice maker not making ice?
- B
  Bethany JohnsonAug 22, 2025
  If your Samsung Refrigerator's ice maker isn't producing ice, it could be due to a few reasons. If the ice maker has just been installed, you need to wait 12 hours for it to make ice. Check if the freezer temperature is too low and set it below -18 °C or -20 °C in warm, ambient air. Ensure that the Dispenser Lock is deactivated. Also, verify that the ice maker is turned on.
C
Chris MayerAug 26, 2025
What to do if Samsung RF265BEAESG/AA ice does not dispense?
- Z
  zsnowAug 26, 2025
  If ice is not dispensing from your Samsung Refrigerator, it may be jammed if the ice dispenser hasn't been used for about 3 weeks. If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker. Also, check that the ice bucket is properly inserted. Finally, make sure the water line is connected properly and the water supply is on.
J
Jean MillerAug 27, 2025
How to get rid of odors in my Samsung RF265BEAESG/AA Refrigerator?
- L
  Leah CostaAug 27, 2025
  To eliminate odors in your Samsung Refrigerator, start by cleaning the refrigerator and removing any spoiled food. Also, ensure that any food with strong odors is wrapped airtight.
C
Cindy RamirezAug 30, 2025
Why is my Samsung RF265BEAESG/AA Refrigerator over-cooling?
- M
  marshallgaryAug 30, 2025
  If your Samsung Refrigerator is over-cooling, it is likely that the temperature control is not set correctly. Try setting the temperature higher.
Z
Zachary WhiteSep 1, 2025
What to do if there is frost around the vents in my Samsung Refrigerator?
- O
  ogarciaSep 1, 2025
  If you notice frost around the vents in your Samsung Refrigerator, it's likely due to food blocking the vents. Ensure that no food is obstructing the refrigerator vents.
P
Paul FosterSep 4, 2025
Why is there frost on the interior walls of my Samsung RF265BEAESG/AA Refrigerator?
- B
  bradybrianSep 4, 2025
  Frost on the interior walls of your Samsung Refrigerator is often caused by the door not being closed properly. Ensure that food is not blocking the door and clean the door gasket.
A
Amy ScottSep 6, 2025
Why are my fruits and vegetables freezing in my Samsung Refrigerator?
- A
  Audrey SchmidtSep 6, 2025
  If your fruits and vegetables are freezing in your Samsung Refrigerator, especially if stored in the Pantry, the temperature may be set too low. Adjust the Pantry temperature to a setting appropriate for fruits and vegetables.
R
Robin WilliamsSep 9, 2025
Why does condensation form on the interior walls of my Samsung Refrigerator?
- K
  Kenneth WalterSep 9, 2025
  Condensation forms on the interior walls of your Samsung Refrigerator primarily because moisture enters the refrigerator if the door is left open. Remove the moisture and avoid leaving the door open for extended periods. It can also be caused by food with high moisture content; ensure such food is wrapped airtight.

Samsung RF265BEAESG/AA Specifications

General

Type	freestanding
Style	french door
Color	black stainless steel
Total Capacity	24.2 cubic feet
Refrigerator Capacity	16.2 cubic feet
Freezer Capacity	8 cubic feet
Humidity Controlled Crispers	yes
Defrost System	automatic
Quick Freeze	yes
Number of Refrigerator Door Bins	yes
Interior Light	led
Dispenser	ice and water
Ice Maker	yes
Water Filter	yes
Door Alarm	yes
Smart Home	false, bixby, smartthings
Annual Energy Consumption	720 kilowatt hours
Voltage	120 volts

Weight and Dimensions

Depth	35 5/8 inches
Height	70 inches
Width	35 3/4 inches
Net Weight	302 pounds

Summary

Refrigerator Safety Information

Key Safety Symbols and Precautions

Explains warning symbols (WARNING, CAUTION, NOTE) and their significance for safe appliance use.

Transportation and Site Safety Warnings

Critical warnings regarding the safe handling and placement of the refrigerator during transport and installation.

Critical Installation Safety Precautions

Essential safety guidelines for installing the refrigerator to prevent electrical hazards and damage.

Installation Process Cautions

Important advisories and recommended procedures for a safe and correct refrigerator installation.

Critical Usage Safety Warnings

Severe safety warnings that must be strictly followed during the operation of the refrigerator.

Daily Usage Safety Advice

Guidelines for safe and proper day-to-day operation, including handling food and appliance features.

Safe Refrigerator Cleaning Procedures

Precautions to observe when cleaning the refrigerator's interior and exterior to avoid damage or hazards.

Safe Disposal of Refrigerator

Safety instructions for environmentally responsible disposal of the refrigerator and its components.

Tips for Optimal Refrigerator Usage

Supplementary advice to improve the user's experience and ensure efficient performance of the appliance.

Energy Saving Recommendations

Strategies and practices to minimize energy consumption and reduce operating costs.

Appliance Intended Use and Applications

Defines the specific household and similar environments for which the refrigerator is designed.

Waste Electrical and Electronic Equipment (WEEE) Disposal

Guidance on the proper and environmentally sound disposal of the refrigerator as WEEE.

Refrigerator Installation Guide

Refrigerator Components Overview

Visual identification and description of the refrigerator's main parts and features.

Step-by-Step Installation Procedure

Comprehensive instructions for installing the refrigerator, including site selection and leveling.

Refrigerator Operations and Features

User Interface and Display Navigation

Guide to operating the refrigerator through its LCD display, touch controls, and icons.

SmartThings App Connectivity

Instructions for downloading, installing, and connecting the SmartThings app for remote management.

Using Voice Recognition Commands

How to utilize voice commands for controlling refrigerator functions and accessing features.

Samsung Family Hub Functionality

Details on setting up and using the Samsung Family Hub for enhanced connectivity and smart features.

Key Special Features Explained

In-depth explanation of specific features such as the water/ice dispenser and ice maker.

Refrigerator Maintenance and Care

Component Handling and Care Instructions

Proper methods for handling and caring for refrigerator parts like ice buckets, shelves, and drawers.

Refrigerator Cleaning Guide

Step-by-step instructions for cleaning the refrigerator's interior, exterior, and specific components.

Water Filter Replacement Procedure

Detailed steps for replacing the water filter and resetting the filter indicator.

Refrigerator Troubleshooting Guide

Troubleshooting Temperature Problems

Solutions for common refrigerator and freezer temperature issues like not operating or being too warm/cold.

Resolving Odors and Frost Issues

Guidance on eliminating unpleasant odors and managing frost formation within the refrigerator.

Managing Condensation and Frozen Food

Explains causes and solutions for condensation and accidental freezing of fruits and vegetables.

Water and Ice Dispenser Troubleshooting

Steps to resolve issues with water flow, ice maker function, and ice dispensing.

Diagnosing Refrigerator Sounds

Identifying normal operational sounds and troubleshooting unusual noises emanating from the appliance.

SmartThings App Connectivity Issues

Common problems and solutions for connecting and operating the SmartThings app with the refrigerator.

Family Hub and LCD Screen Troubleshooting

Resolving issues related to the Samsung Family Hub functionality and the refrigerator's LCD display.

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Samsung RF265BEAESG/AA User Manual

Table of Contents

Questions and Answers:

Samsung RF265BEAESG/AA Specifications

Summary

Refrigerator Safety Information

Key Safety Symbols and Precautions

Transportation and Site Safety Warnings

Critical Installation Safety Precautions

Installation Process Cautions

Critical Usage Safety Warnings

Daily Usage Safety Advice

Safe Refrigerator Cleaning Procedures

Safe Disposal of Refrigerator

Tips for Optimal Refrigerator Usage

Energy Saving Recommendations

Appliance Intended Use and Applications

Waste Electrical and Electronic Equipment (WEEE) Disposal

Refrigerator Installation Guide

Refrigerator Components Overview

Step-by-Step Installation Procedure

Refrigerator Operations and Features

User Interface and Display Navigation

SmartThings App Connectivity

Using Voice Recognition Commands

Samsung Family Hub Functionality

Key Special Features Explained

Refrigerator Maintenance and Care

Component Handling and Care Instructions

Refrigerator Cleaning Guide

Water Filter Replacement Procedure

Refrigerator Troubleshooting Guide

Troubleshooting Temperature Problems

Resolving Odors and Frost Issues

Managing Condensation and Frozen Food

Water and Ice Dispenser Troubleshooting

Diagnosing Refrigerator Sounds

SmartThings App Connectivity Issues

Family Hub and LCD Screen Troubleshooting

Related product manuals