Samsung RF265BEAESG/AA User Manual

Troubleshooting
English80
Troubleshooting
Samsung Family Hub
Symptom Action
Could not nd
“Samsung Family
Hub” in the app
market.
• The Samsung Family Hub app is available for smartphones
that run Android 4.4 (KitKat) or higher, or iOS 8.0 or higher.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
LCD
Symptom Action
Cannot connect to my
TV.
• This refrigerator can connect only with Samsung Smart TV
6400 series or higher models released since 2015. Please
check the model name of your TV rst.
• Network connections may suffer temporary interruptions.
Turn your TV off, and then try again.
The inner view
picture looks bulged
out or incomplete.
• The edges of the inner view may look bulged out. The
bulging is caused by the convex lens of the camera.
• The inner view may be incomplete due to the blind spots on
the left and right corners or be screened depending on the
layout of food items. Make sure to place food items in the
front center.
The displayed
measurement on the
Fridge Manager is not
correct.
• The displayed conditions may differ from the actual
temperature and humidity.
Untitled-6 80 2019-07-22  4:39:23

Samsung RF265BEAESG/AA Specifications

General

Type	freestanding
Style	french door
Color	black stainless steel
Total Capacity	24.2 cubic feet
Refrigerator Capacity	16.2 cubic feet
Freezer Capacity	8 cubic feet
Humidity Controlled Crispers	yes
Defrost System	automatic
Quick Freeze	yes
Number of Refrigerator Door Bins	yes
Interior Light	led
Dispenser	ice and water
Ice Maker	yes
Water Filter	yes
Door Alarm	yes
Smart Home	false, bixby, smartthings
Annual Energy Consumption	720 kilowatt hours
Voltage	120 volts

Weight and Dimensions

Depth	35 5/8 inches
Height	70 inches
Width	35 3/4 inches
Net Weight	302 pounds