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Samsung S27AG32 Series User Manual

Samsung S27AG32 Series
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USER MANUAL
Gaming Monitor
S24AG32*
S27AG32*
S32AG32*
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
(Singapore only : S24AG320NE / S27AG320NE / S32AG320NE)
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Samsung S27AG32 Series Specifications

General IconGeneral
Screen Size27 inches
Resolution2560 x 1440 (QHD)
Refresh Rate165 Hz
Panel TypeIPS
Response Time1 ms (GTG)
Aspect Ratio16:9
Color GamutsRGB 99%
Contrast Ratio1000:1
HDRHDR10
Adaptive SyncAMD FreeSync Premium
VESA Mount100 x 100 mm
PivotYes
CurvatureFlat
ConnectivityDisplayPort 1.2, HDMI 2.0

Summary

Before Using the Product

Safety Precautions

General safety advice and warnings for safe product operation and handling.

Electricity and Safety

Guidelines for safe electrical connections, power handling, and avoiding hazards.

Installation

Instructions for physically installing the monitor, including placement and ventilation.

Operation

Guidelines and warnings related to using the product after installation.

Cleaning

Procedures and precautions for cleaning the monitor screen and exterior.

Correct posture to use the product

Recommendations for ergonomic setup and posture while using the monitor.

Preparations

Installation

Steps for attaching the monitor stand and preparing it for use.

Precautions for moving the product

Safety guidelines and warnings to follow when moving the monitor.

Checking the space around the product

Guidance on ensuring adequate ventilation space around the monitor.

Adjusting the Product Tilt and Height

Instructions on how to adjust the monitor's tilt angle and vertical height.

Rotating the Product

Steps and precautions for rotating the monitor display (e.g., pivot).

Anti-theft Lock

Information on using an anti-theft lock device with the monitor.

Wall Mount Kit Specifications(VESA)

Details and requirements for mounting the monitor using a VESA-compatible wall mount.

Connecting and Using a Source Device

Read below before connecting the product.

Initial steps and checks required before connecting external devices to the monitor.

Ports

Identifies and describes the various input/output ports on the monitor.

Connecting and Using a PC

Guides on connecting the monitor to a PC using different cable types.

Connection Using the HDMI Cable

Specific instructions for connecting via HDMI cable.

Connection Using an HDMI-DVI Cable

Specific instructions for connecting via HDMI-DVI cable.

Connection Using an DP Cable

Specific instructions for connecting via DisplayPort cable.

Connecting to headphones or earphones

How to connect audio output devices like headphones.

Connecting the Power

Steps for connecting the monitor to a power source.

Tidying Up the Connected Cables

Instructions for organizing and managing connected cables neatly.

Setting Optimum Resolution

Guidance on configuring the monitor to its optimal display resolution.

Menu

Game

Settings and options related to gaming features like refresh rate and response time.

Screen Size

Options for adjusting the display aspect ratio and screen fitting.

Black Equalizer

Feature to adjust brightness in dark areas for better visibility in games.

Virtual Aim Point

Functionality to display an on-screen aiming point for games.

Picture

Settings for optimizing picture quality, including modes and brightness.

Brightness

Controls for adjusting the overall brightness level of the display.

Contrast

Settings to adjust the difference between light and dark areas of the image.

Sharpness

Adjustments to enhance or soften the clarity of object outlines.

Color

Options to adjust tint, saturation, and color temperature for optimal color display.

Black Level

Adjustments to control black levels for better contrast in specific scenarios.

Eye Saver Mode

Feature to reduce blue light emission for eye comfort during prolonged use.

OnScreen Display

Language

Setting the display language for the on-screen menu.

Display Time

Controls the duration the on-screen display menu remains visible.

System

Volume

Adjusting the audio volume level using the monitor controls.

Eco Saving Plus

Power saving feature that adjusts panel brightness to reduce energy consumption.

Off Timer Plus

Feature to set automatic power-off timers for the monitor.

Eco Timer

Feature to automatically power off the monitor after a set period to save energy.

PC/AV Mode

Setting to optimize display for PC or AV sources, affecting picture size.

Source Detection

Configuration for automatic input source recognition.

Key Repeat Time

Adjusts the responsiveness of button presses for repeated actions.

Power LED On

Controls the status indicator light for power and standby modes.

Self Diagnosis

Built-in diagnostic tool to check for monitor issues.

Software Update

Instructions for updating the monitor's firmware via USB.

Reset All

Resets all monitor settings to their original factory defaults.

Installing the Software

Easy Setting Box

Software for partitioning the screen into multiple sections for productivity.

Restrictions and Problems with the Installation

Potential issues and limitations encountered during software installation.

System Requirements

Hardware and OS requirements for installing the software.

Driver Installation

Process for installing necessary drivers for the monitor.

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Centre

Pre-service checks to perform before contacting support.

Product diagnosis (Screen issue)

Using self-diagnosis to identify and resolve screen-related problems.

Checking the Resolution and Frequency

Verifying display resolution and frequency settings for compatibility.

Check the following.

A list of common issues and their potential causes or solutions.

Screen issue

Troubleshooting steps for various screen display problems like no image or distortion.

Sound issue

Solutions for problems related to audio output or lack of sound from the monitor.

Source device issue

Troubleshooting steps for issues originating from connected source devices.

Q & A

Frequently asked questions and answers to common user queries.

Specifications

General

Technical specifications including model, size, pixel pitch, and power supply.

Standard Signal Mode Table

Table listing supported display resolutions and frequencies for optimal performance.

Appendix

Responsibility for the Pay Service (Cost to Customers)

Conditions under which service charges may apply, even within warranty.

A Product damage caused by customer's fault

Scenarios where product damage is attributed to user mishandling or incorrect use.

Others

Other situations that may incur service charges, like natural disasters or consumable depletion.

FreeSync (for AMD graphics card)

Explanation of FreeSync technology and its usage with compatible AMD graphics cards.

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