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Samsung S27AG50 Series User Manual

Samsung S27AG50 Series
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USER MANUAL
Gaming Monitor
S27AG50*
S28AG70*
S49AG95*N
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

Table of Contents

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Samsung S27AG50 Series Specifications

General IconGeneral
Screen Size27 inches
Resolution2560 x 1440 (QHD)
Panel TypeIPS
Response Time1ms (GtG)
Brightness350 cd/m²
Contrast Ratio1000:1
Aspect Ratio16:9
HDRHDR10
VESA Mount100 x 100 mm
Viewing Angle178° (H) / 178° (V)
Refresh Rate165Hz
Adaptive SyncNVIDIA G-SYNC Compatible
Connectivity2x HDMI 2.0
Color GamutsRGB 99%
Stand AdjustmentsTilt, Swivel, Pivot, Height

Summary

Before Using the Product

Safety Precautions

General safety instructions and warnings for product usage.

Electricity and Safety

Precautions related to electrical safety and power usage.

Installation

Installation Precautions

Instructions and precautions for installing the monitor.

Operation

Safe Operation Practices

Guidelines for safe product operation and warnings.

Product Handling and Viewing

Handling and Viewing Cautions

Precautions for handling the product and maintaining eye health.

Maintenance and Ergonomics

Cleaning the Monitor

Step-by-step guide for cleaning the monitor screen and exterior.

Correct Usage Posture

Recommendations for maintaining correct posture while using the monitor.

Preparations

Attaching the Monitor Stand

Detailed steps for attaching the monitor stand to the display.

Product Movement

Safe Moving Procedures

Guidelines and warnings for safely moving the monitor.

Placement and Adjustment

Ventilation Space Requirements

Ensuring adequate space for ventilation to prevent overheating.

Adjusting Tilt and Height

Instructions for adjusting the monitor's tilt and height for optimal viewing.

Product Rotation

Rotating the Monitor Safely

Steps and cautions for rotating the monitor display.

Security Features

Anti-theft Lock Installation

Instructions for using an anti-theft lock to secure the monitor.

Wall Mounting

Attaching Wall Mount Bracket

Steps for securely attaching the monitor to a wall mount bracket.

Control Panel Operations

Control Panel Overview

Explanation of the monitor's control panel buttons and power LED.

Gaming Settings

Game Setting Key Usage

Guide to using shortcut keys for quick access to game settings.

Connecting and Using a Source Device

Connecting External Devices

General guidelines for connecting source devices to the monitor.

Monitor Ports

Port Identification and Description

Identification and description of all input/output ports on the monitor.

PC Connectivity

HDMI and DisplayPort Connections

Instructions for connecting the monitor using HDMI and DisplayPort cables.

Audio Output Connection

Guide for connecting headphones or earphones to the monitor.

USB Hub Functionality

Using Monitor as USB Hub

Instructions on using the monitor as a USB hub for connecting devices.

Power Connection

Connecting Power Cable

Steps for connecting the monitor to a power source.

Cable Management

Tidying Connected Cables

Instructions for neatly organizing connected cables.

Display Settings

Setting Optimum Resolution

Guide to setting the optimal screen resolution for the best picture quality.

Game Menu Settings

Refresh Rate Adjustment

Adjusting the screen refresh rate for optimal gaming performance.

Advanced Game Settings

Response Time, Adaptive-Sync, FreeSync

Optimizing response time and reducing screen tearing with sync technologies.

Ultrawide Game View

Adjusting screen ratio for immersive gaming.

Game Enhancements

Input Lag, Aim Point, and Black Equalizer

Minimizing lag, enabling aim point, and adjusting dark scenes for gaming.

Lighting and Other Game Features

Controlling LED lighting and other game-specific display features.

Screen Aspect Ratio

Screen Size Selection

Adjusting the screen size and aspect ratio for different content types.

Picture Quality Settings

Picture Mode Selection

Selecting preset picture modes for various viewing environments.

Picture Adjustments

Brightness, Contrast, and Sharpness

Adjusting brightness, contrast, and sharpness for optimal image clarity.

Color and Display Modes

Color Settings

Fine-tuning color settings like tone, saturation, and gamma.

Black Level and Eye Saver Mode

Adjusting black levels and activating eye-comfort mode.

Picture-in-Picture (PIP)

PIP Mode Configuration

Settings for enabling and configuring Picture-in-Picture (PIP) mode.

Picture-by-Picture (PBP)

PBP Mode Configuration

Settings for enabling and configuring Picture-by-Picture (PBP) mode.

Multi-Display Settings

Sub-screen Positioning and Ratio

Adjusting sub-screen placement, size, and aspect ratio.

System Settings (Part 1)

OnScreen Display Options

Changing the menu language and display duration.

Local Dimming and Volume Control

Adjusting local screen brightness and audio volume.

System Settings (Part 2)

Power Saving and Timers

Optimizing power saving and configuring automatic power-off timers.

Input Mode Selection

Setting the input mode to PC or AV for optimal display.

System Settings (Part 3)

DisplayPort and HDMI Versions

Selecting DisplayPort and HDMI versions for optimal video transmission.

System Settings (Part 4)

Source Switching and Custom Keys

Auto source switching, key repeat, VRR control, and custom key setup.

Power LED and VRR Control

Managing power LED and using VRR control for reduced flicker.

Support and Maintenance

Self Diagnosis and Software Update

Running diagnostics and updating monitor software via USB.

Information and Reset All

Viewing software info and resetting monitor to factory defaults.

Software Installation

Easy Setting Box and Drivers

Installing screen partitioning software and essential drivers.

Installation Issues and Requirements

Troubleshooting installation problems and checking system requirements.

Troubleshooting Guide

Before Contacting Support

Preparations before contacting support and basic troubleshooting steps.

Screen and Resolution Issues

Diagnosing screen problems and checking resolution/frequency.

PC Mode Installation Problems

Resolving blank screen issues with HDMI/HDMI-DVI connections.

Screen Issues

Power, Connection, and Optimum Mode

Troubleshooting power, connection, and 'Not Optimum Mode' messages.

Image Distortion and Clarity

Fixing distorted, blurry, or unstable images and text.

Video Playback Issues

Addressing choppy video playback and other image quality problems.

Audio and Source Issues

Sound Problems Troubleshooting

Resolving issues with no sound or low volume.

Source Device Beeping

Addressing beeping sounds heard during PC boot-up.

Frequently Asked Questions (Q&A)

Adjusting Frequency and Resolution

Guide to changing monitor refresh rate and screen resolution via PC.

Power-Saving Mode Configuration

Steps to configure power-saving modes in Windows operating systems.

Specifications

General Specifications

General specifications including model name, size, and display area.

Specifications Details

Plug-and-Play and Pixel Info

Information on Plug-and-Play compatibility and pixel characteristics.

Signal Mode Tables

Supported Resolutions and Frequencies

Table listing supported resolutions, frequencies, and ports for S27AG50*.

AMD FreeSync Features

FreeSync Functionality and Troubleshooting

Explanation and troubleshooting of FreeSync technology for AMD graphics cards.

Supported AMD Graphics Cards

List of AMD graphics cards compatible with FreeSync.

NVIDIA Adaptive-Sync Features

Adaptive-Sync Functionality and Troubleshooting

Explanation and troubleshooting of Adaptive-Sync technology for NVIDIA graphics cards.

Supported NVIDIA Graphics Cards

List of NVIDIA graphics cards compatible with Adaptive-Sync.

Environmental Information

WEEE Disposal Guidelines

Guidelines for the correct disposal of the product as electronic waste.

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