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Michael RichardSep 9, 2025
Why does the "Mode Not Supported" message appear on my Samsung S27AM50 Monitor?
- WwagnermanuelSep 9, 2025
Adjust the output resolution of the external device to a resolution supported by the Samsung Monitor.
To Next PageTo Next PageWhy does the "Mode Not Supported" message appear on my Samsung S27AM50 Monitor?
Adjust the output resolution of the external device to a resolution supported by the Samsung Monitor.
What to do if my Samsung Monitor won't power on?
If your Samsung Monitor is not powering on, first, confirm that the power cord is correctly connected at both ends. Also, check that the remote control is operating normally.
How to fix no sound on Samsung S27AM50?
If you see a picture but there's no sound on your Samsung Monitor, set the Sound Output to Device Speaker. If you're using an external device, check its audio output options.
How do I turn off captions on my Samsung S27AM50?
Turn off the Caption function in Caption Settings on your Samsung Monitor.
Why is there no screen when connecting my Samsung S27AM50 Monitor to an external device?
Make sure that the external device is connected securely and turned on when connecting it to your Samsung Monitor.
Why are some files interrupted during playback on my Samsung S27AM50 Monitor?
This problem may occur with unsupported files or high-bitrate files on your Samsung Monitor.
What to do if my Samsung Monitor powers off unexpectedly?
If your Samsung Monitor is powering off unexpectedly, try disabling some of the product’s energy efficiency functions and check if the Sleep Timer has been enabled.
Why is my Samsung S27AM50 Monitor unstable and shaky?
If the screen on your Samsung Monitor appears unstable and shaky, or if there are shadows or ghost images, check that the resolution and frequency for the PC are within the range compatible with the product.
What does it mean when a Samsung S27AM50 voices the activity?
Whenever a function is used on the product voices the activity. The product explains in voice-over the video scenes displayed on the screen.
Why is the sound not heard clearly on my Samsung S27AM50?
Change to an appropriate sound mode on your Samsung Monitor.
General| Screen Size | 27 inches |
|---|---|
| Panel Type | IPS |
| Refresh Rate | 60 Hz |
| Brightness | 250 cd/m² |
| Aspect Ratio | 16:9 |
| VESA Mount Compatible | Yes (100 x 100 mm) |
| Contrast Ratio | 1000:1 |
| Viewing Angle | 178° (H) / 178° (V) |
| Smart TV | No |
| Speakers | Yes (5W x 2) |
| VESA Mount | 100 x 100 mm |
| Resolution | 1920 x 1080 (Full HD) |
| Connectivity | HDMI |
| Color Support | 16.7 million colors |
| Response Time | 5ms (GtG) |
Essential safety guidelines before operating the product.
Specific warnings and advice regarding electrical safety.
Guidelines for safe and proper installation of the product.
Warnings and advice for safe product operation.
Instructions for assembling and attaching the product stand.
Identification and description of all available input/output ports.
Guidance on connecting various external devices.
Steps for establishing an internet connection, wired or wireless.
Details on the remote control's buttons and functions.
Using the remote to control connected HDMI-CEC devices.
Connecting and using input devices for enhanced control.
Accessing apps, internet, and other features via Smart Hub.
Accessing your computer remotely through the product.
Optimizing visual settings like picture mode and clarity.
Configuring audio output, sound modes, and advanced audio options.
Procedures for updating the product's software via internet or USB.
Functions for users with visual or hearing impairments.
Solutions for common issues related to picture quality.
Using the picture test function to diagnose display problems.
Using the sound test function to diagnose audio problems.
Detailed technical specifications for different models.
