Why is the product audio not being played through the AV receiver on my Samsung S27AM50?
- DDavid VelazquezAug 28, 2025
Check the A/V receiver's power supply and its settings for your Samsung Monitor.

Why is the product audio not being played through the AV receiver on my Samsung S27AM50?
Check the A/V receiver's power supply and its settings for your Samsung Monitor.
What to do if the PC screen does not appear or flickers on my Samsung Monitor?
Check the power supply of the PC and then reconnect the HDMI cable between the PC and Samsung Monitor.
Why is the sound not heard clearly on my Samsung S27AM50?
Change to an appropriate sound mode on your Samsung Monitor.
What to do if my Samsung Monitor screen is blurry?
If the screen on your Samsung Monitor is not clear or appears blurry, set the resolution and frequency to the recommended level.
Why is my Samsung S27AM50 Monitor flickering and dimming?
If your Samsung Monitor is flickering or dimming sporadically, try disabling energy efficiency features such as Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Also, run a Picture Test to check the image quality. If the tested image quality is normal, examine the signal from the connected device.
How to resolve blurring or juddering on Samsung S27AM50 Monitor?
To resolve blurring or juddering issues on your Samsung Monitor, use the Picture Clarity Settings function.
Why do images on my Samsung Monitor look distorted?
If the images on your Samsung Monitor look distorted, check the cable connection to the product.
How to fix component connections and screen color on my Samsung Monitor?
Run Picture Test on your Samsung Monitor.
Why is the color poor on my Samsung S27AM50?
If the color is poor or the picture is not bright enough on your Samsung Monitor, go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. Also, see if Power Saving Mode has been enabled and try resetting the picture.
How do I fix a failed software update over the Internet on my Samsung S27AM50?
If the software update over the Internet has failed on your Samsung Monitor, check the network connection status.
| Screen Size | 27 inches |
|---|---|
| Panel Type | IPS |
| Refresh Rate | 60 Hz |
| Brightness | 250 cd/m² |
| Aspect Ratio | 16:9 |
| VESA Mount Compatible | Yes (100 x 100 mm) |
| Contrast Ratio | 1000:1 |
| Viewing Angle | 178° (H) / 178° (V) |
| Smart TV | No |
| Speakers | Yes (5W x 2) |
| VESA Mount | 100 x 100 mm |
| Resolution | 1920 x 1080 (Full HD) |
| Connectivity | HDMI |
| Color Support | 16.7 million colors |
| Response Time | 5ms (GtG) |
Essential safety guidelines before operating the product.
Specific warnings and advice regarding electrical safety.
Guidelines for safe and proper installation of the product.
Warnings and advice for safe product operation.
Instructions for assembling and attaching the product stand.
Identification and description of all available input/output ports.
Guidance on connecting various external devices.
Steps for establishing an internet connection, wired or wireless.
Details on the remote control's buttons and functions.
Using the remote to control connected HDMI-CEC devices.
Connecting and using input devices for enhanced control.
Accessing apps, internet, and other features via Smart Hub.
Accessing your computer remotely through the product.
Optimizing visual settings like picture mode and clarity.
Configuring audio output, sound modes, and advanced audio options.
Procedures for updating the product's software via internet or USB.
Functions for users with visual or hearing impairments.
Solutions for common issues related to picture quality.
Using the picture test function to diagnose display problems.
Using the sound test function to diagnose audio problems.
Detailed technical specifications for different models.












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