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Samsung S27C390EAE User Manual

Samsung S27C390EAE
40 pages
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User Manual
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
S27C39* S32C39*
(Singapore only : S27C390EAE / S32C390EAE)
(Saudi Arabia only : S27C390EAM
/
S32C390EAM)
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Samsung S27C390EAE Specifications

General IconGeneral
Screen Size27 inches
Resolution1920 x 1080
Refresh Rate60 Hz
Brightness250 cd/m²
Contrast Ratio1000:1
Response Time5 ms
Aspect Ratio16:9
Viewing Angle178° (H) / 178° (V)
Weight4.8 kg
PortsHDMI
Power Consumption25 W

Summary

Chapter 01 Before Using the Product

Product Safety Precautions

General safety guidelines and warnings for product usage.

Electrical Safety Guidelines

Precautions related to power cords, plugs, and electrical hazards.

Product Installation Steps

Instructions and precautions for physically installing the product.

Safe Product Operation

Guidelines and warnings for using the product safely and effectively.

Cleaning and Maintenance

Step-by-step instructions for cleaning the product's exterior and panel.

Ergonomic Usage and Posture

Recommendations for maintaining a proper and healthy posture while using the product.

Chapter 02 Preparations

Attaching the Monitor Stand

Detailed steps for assembling and attaching the product stand.

Detaching the Monitor Stand

Instructions on how to safely detach the product's stand.

Product Moving Safety

Important safety measures to follow when relocating the product.

Ventilation and Space Requirements

Guidelines on maintaining adequate space around the product for ventilation.

Adjusting Monitor Tilt Angle

How to adjust the monitor's tilt angle for optimal viewing.

Installing an Anti-theft Lock

Steps for securing the product using an anti-theft locking device.

Monitor Control Panel Overview

Explanation of the product's control buttons and their functions.

Direct Key Function Guide

Guide to accessing and using shortcut functions via the control panel.

Chapter 03 Connecting and Using a Source Device

Pre-Connection Checklist

Important steps to follow before connecting the product to a source device.

Monitor Connectivity Ports

Description and function of all available ports on the product.

Connecting to a PC

Methods for connecting the monitor to a personal computer.

HDMI Connection Guide

Instructions for connecting the product using an HDMI cable.

HDMI-DVI Connection Guide

Instructions for connecting the product using an HDMI-DVI cable.

DisplayPort Connection Guide

Instructions for connecting the product using a DisplayPort cable.

Connecting Audio Devices

How to connect headphones or earphones for audio output.

Power Connection and Startup

Steps to connect the power cable and turn the product on.

Cable Management Solutions

Tips and methods for neatly organizing connected cables.

Setting Optimal Screen Resolution

Guide on how to set the optimal screen resolution for the product.

Chapter 04 Menu

Picture Settings and Modes

Options for adjusting picture quality and modes like Custom, Cinema.

Adjusting Picture Brightness

How to adjust the general brightness of the picture.

Adjusting Picture Contrast

How to adjust the contrast between objects and background.

Adjusting Picture Sharpness

How to adjust the clarity of object outlines.

Color and Gamma Settings

Adjusting color tone, gamma, and saturation for optimal viewing.

Black Level Image Adjustment

How to adjust image quality using black level settings in HDMI mode.

Eye Saver Mode for Comfort

Setting for eye relaxation and reduced eye fatigue.

Game Mode Optimization

Optimizing screen settings for an enhanced gaming experience.

Response Time for Gaming

Accelerating panel response rate for vivid video and gaming.

Screen Aspect Ratio Settings

Changing the picture size to Auto/Wide or 4:3/16:9/Screen Fit.

Screen Position and Fit Adjustment

Adjusting the screen's horizontal and vertical position.

OnScreen Display (OSD) Settings

Customizing menu transparency, position, language, and display time.

System Settings and Features

Configuration for FreeSync, Sound, and Eco Saving Plus features.

Dynamic Brightness Control

Automatically adjusts brightness for optimal screen contrast.

Off Timer Plus Configuration

Setting the auto power-off timer for the product.

Eco Timer Configuration

Setting the eco timer for automatic power-off to save energy.

PC/AV Mode Selection

Switching between PC and AV modes, useful for movie viewing.

DisplayPort Version Settings

Selecting the DisplayPort version for optimal compatibility.

Automatic Source Switching

Automatic switching to the newly connected device when no signal is present.

Key Repeat Time Adjustment

Controlling the response rate of buttons when pressed.

Power LED Indicator Settings

Enabling or disabling the power LED indicator on the product.

Custom Key Function Setup

Configuring a custom key for direct access to selected functions.

Support

Self-Diagnosis Function

Performing a test to diagnose potential monitor picture problems.

Software Update Procedure

Instructions for updating the product's software using a USB device.

Product Information

Viewing current software and hardware information.

Factory Reset

Restoring all product settings to their default factory values.

Chapter 05 Installing the Software

Easy Setting Box Software

Guide to installing and using the Easy Setting Box software.

Installation Restrictions and Troubleshooting

Potential problems and environmental factors affecting Easy Setting Box installation.

System Requirements for Software

Minimum OS and hardware requirements for Easy Setting Box and drivers.

Installing Monitor Drivers

Instructions for downloading and installing product drivers for optimal performance.

Chapter 06 Troubleshooting Guide

Before Contacting Customer Service

Steps to take before contacting Samsung Customer Service for assistance.

Screen Issue Diagnosis Procedure

Using self-diagnosis to check for problems with the product screen.

Resolution and Frequency Verification

Verifying supported resolution and frequency settings for proper display.

Troubleshooting Common Issues

Troubleshooting common issues like popping sounds and installation problems.

Resolving Screen Display Problems

Troubleshooting issues such as no image, distorted colors, blurry text, and choppy video.

Troubleshooting Audio Issues

Troubleshooting no sound, low volume, or sound sync problems.

Source Device Sound Troubleshooting

Addressing issues related to beeping sounds during PC booting.

Frequently Asked Questions (Q&A)

Answers to common questions about changing frequency, resolution, and power saving.

Chapter 07 Specifications

General Product Specifications

Overview of model name, size, display area, power, and signal connectors.

Plug-and-Play Feature

Information on the product's Plug-and-Play installation and compatibility.

Pixel Quality Information

Details about pixel variations and their impact on product performance.

Standard Signal Mode Compatibility Table

Table listing supported resolutions, frequencies, and sync polarities.

Chapter 08 Appendix

Pay Service Costs and Conditions

Conditions under which service fees may be charged, even within warranty.

Service for Non-Defect Issues

Situations not considered product defects, which may incur service charges.

Customer Fault Damage Responsibility

Product damage resulting from mishandling, incorrect use, or unauthorized repair.

Other Serviceable Issues

Additional scenarios that may lead to service fees, like natural disasters.

FreeSync Technology Overview

Explanation of FreeSync technology, its benefits, and supported graphics cards.

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