C
Christopher WestSep 14, 2025
Why is my Samsung S32AM501NU connected to a local network, but not to the Internet?
- KKatherine TaylorSep 15, 2025
Check if the Internet LAN cable is connected to the access point's external LAN port.

Why is my Samsung S32AM501NU connected to a local network, but not to the Internet?
Check if the Internet LAN cable is connected to the access point's external LAN port.
What to do if network setup is completed, but unable to connect to the Internet on Samsung S32AM501NU?
If the problem persists, contact your Internet service provider.
Why does Anynet+ not work on my Samsung S32AM501NU Monitor?
Confirm that the device is an Anynet+ device and check if the power cord of the Anynet+ device is properly connected to your Samsung Monitor.
Why is there a dotted line on the edge of the screen of my Samsung Monitor?
Change Picture Size Settings to 16:9 Standard on your Samsung Monitor.
Why are some files interrupted during playback on my Samsung Monitor?
This problem may occur with unsupported files or high-bitrate files on your Samsung Monitor.
Why can't some files be played on my Samsung S32AM501NU?
Some files that use an unsupported codec may not be played back on your Samsung Monitor.
What to do if my Samsung S32AM501NU is tilted to the side?
Remove the base stand from the Samsung Monitor and reassemble it.
What to do if the stand is wobbly or crooked on my Samsung S32AM501NU?
Refer to the Quick Setup Guide and make sure that the stand is assembled correctly on your Samsung Monitor.
Why are the settings lost after 5 minutes on my Samsung S32AM501NU Monitor?
If Usage Mode is set to Retail Mode on your Samsung Monitor, the product’s audio and video settings are automatically reset every 5 minutes. Change Usage Mode to Home Mode.
How to remove the POP (product’s internal banner ad) that appears on the screen of my Samsung S32AM501NU?
Change Usage Mode to Home Mode on your Samsung Monitor.












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