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A Product damage caused by customer’s fault
Product damage caused by customer’s mishandling or wrong repair
If a product damage is caused by;
● External impact or drop.
● Use of supplies or separately sold product unspecified by Samsung.
● Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics
Co., Ltd.
● Remodeling or repairing the product by customer.
● Using it with incorrect voltage or non-authorized electrical connections.
● Not following the “cautions” in User Manual.
Others
● If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
● If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter,
Ribbon, etc.)
" If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual
first.
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