13.36
it is your responsibility to keep it safe. SIM Cards are easily
damaged and should be handled with care. We will
replace free of charge any SIM Card found to be defective
through faulty design or workmanship. In any other
circumstances, however, we may charge for replacing it.
We reserve the right to recall any SIM Card from you at any
time to enhance or maintain the quality of the Services.
what to do if your SIM Card is lost, stolen or damaged
12.2 You must inform us immediately if the SIM Card supplied
to you is lost, stolen or damaged. You will remain liable for
all Charges incurred until you do so. We will send you a
replacement SIM Card as soon as reasonably practicable,
but we reserve the right to charge you for doing so.
your SIM Card and other networks
12.3 The SIM Card supplied with your Phone enables the
Phone to work on our Network only - with the exception of
Phones which can access Roaming Services. However,
after the Minimum Term we will lift this restriction at your
request, provided all your payments of Charges are up to
date and you pay the current administration charge.
The software in the SIM Card and the Phone is either owned by
or licensed to Orange which grants you a non-exclusive licence
to use it for accessing the Services for the duration of your
Contract and not otherwise.
13 directory and Caller id
what to do if you want your number to remain private
13.1 We will enter your Orange number in directories, and our
Network will allow the display of your Orange number on
receiving handsets. If you prefer not to allow either of these
options, please let us know in writing.
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