Orange Care
Life’s difficult enough, without having to worry about the
expense and hassle of replacing your phone.
With Orange Care you get:
■ Worldwide cover against loss, theft, accidental or malicious
damage and handset breakdown.
■ A replacement phone of the same model despatched within
24 hours of our acceptance of your claim, to any UK address.
■ The same number and the same service on your
replacement Orange phone that you enjoyed on your old
one, so you’re never out of touch for long.
■ Great value cover at up to £5 per month.
To get Orange Care call 434 free from your Orange phone.
Your Plan customers must purchase care separately, from as
little as £5 per month.
Note: Orange Care includes insurance and warranty which is
subject to terms and conditions and exclusions as stated in
Chapter 13. To find out if you are covered by Orange Care or
for more information call 150 free from your Orange phone.
Protecting your phone
Accidents happen – which is why we offer Orange Care.
However, we do ask that you take good care of your phone
and follow just a few basic steps to help protect your phone:
■
Don’t leave your phone unattended in a public place.
■
Don’t leave your phone in a vehicle.
If this can’t be avoided, please make sure it’s locked in the
boot or locked in the glove compartment.
■
Never loan your phone to someone else.
10 - ensure your phone is secure
10.1