Samsung SL–C1860FW - Actuator Motor Failure: #A1-4111. Call for Service if the Problem Persists; Actuator Motor Failure: #A1-4310. Call for Service if the Problem Persists

4.AlignmentandTroubleshooting
►ErrorCode
A1-4111
A1-4112
►Errormessage
ActuatorMotorFailure:#A1-3612.Callforserviceiftheproblempersists.
►Symptom
Thetransferrollercan’tmovetheengage/disengageposition.
►Troubleshootingmethod
1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.
2)Removetherightcover.
3)CheckiftheconnectionbetweenmainboardandFeeddriveunitarecorrect.
4)IftheconnectionisOK,replacethestepmotoroftheFeeddriveunit.
5)Iftheproblempersists,replacethemainboard.
►ErrorCode
A1-4310
►Errormessage
ActuatorMotorFailure:#A1-4310.Callforserviceiftheproblempersists.
►Symptom
ThemotorforITBunitdoesnotoperatenormally.
►Troubleshootingmethod
1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.
2)Removetherightcover.
3)Checkiftheconnectionbetweenmainboardandthemaindriveunitarecorrect.
4)IftheconnectionisOK,replacethemaindriveunit.
5)Iftheproblempersists,replacethemainboard.
Copyright©1995-2013SAMSUNG.Allrightsreserved.4-33