Why is there frost on the interior walls of my Samsung Refrigerator?
If you find frost on the interior walls of your Samsung Refrigerator, it could be due to the door not closing properly. Make sure food isn't blocking the door and clean the door gasket.
Why is the SmartThings app failing to operate with my Samsung Refrigerator?
The SmartThings app is only compatible with applicable Samsung Refrigerator models. The older Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models.
Why can't I find “Samsung Family Hub” in the app market?
The Samsung Family Hub app may not be available for all tablets, iPads, and some smartphones. It supports Android OS 6.0 or higher (minimum 2GB RAM Size) and iOS 10.0 or higher/iPhone 6 or higher.
Why can't I log into the app for my Samsung SRS69?
To use the app with your Samsung Refrigerator, you must log in to your Samsung account. If you don’t have an account, create one following the app’s onscreen instructions.
Why does my Samsung SRS69 Refrigerator ice maker make a buzzing sound?
Your Samsung Refrigerator ice maker may make a buzzing sound if the ice maker function is activated but the water supply to the refrigerator hasn't been connected. Press 'Ice Maker off'.
Why is the water flow weaker than normal in my Samsung Refrigerator?
If the water flow in your Samsung Refrigerator is weaker than normal, the water pressure might be too low. Ensure that the water pressure is between 20 to 120 psi (138 to 827 kPa).
Why is there condensation on the interior walls of my Samsung SRS69 Refrigerator?
Condensation on the interior walls of your Samsung Refrigerator can occur due to: * Moisture entering the refrigerator if the door is left open. Remove the moisture and avoid leaving the door open for long periods. * Food with high moisture content. Ensure such food is wrapped airtight.
How to get rid of odors in my Samsung SRS69 Refrigerator?
To eliminate odors in your Samsung Refrigerator: * Clean the refrigerator thoroughly and remove any spoiled food. * Ensure that foods with strong odors are wrapped airtight.
Why is the interior wall of my Samsung Refrigerator hot?
The interior wall of your Samsung Refrigerator might be hot because it has heat-proof piping in the front corners to prevent condensation. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.
Why is my Samsung Refrigerator not cooling?
Your Samsung Refrigerator may not be cooling due to several reasons: the power cord might not be properly plugged in, so ensure it is securely connected. The temperature control may be set incorrectly; try setting it to a lower temperature. The refrigerator might be near a heat source or direct sunlight; keep it away from these. Insufficient clearance between the refrigerator and nearby walls or cabinets can also cause this issue; ensure there's more than 50 mm of space. Finally, overloading the refrigerator or blocking the vents with food can prevent proper cooling; avoid overloading and ensure vents are clear.
General| Brand | Samsung |
|---|---|
| Model | SRS69 Series |
| Category | Refrigerator |
| Language | English |
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