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Samsung TU7000 - Page 3

Samsung TU7000
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Troubleshooting
Picture Issues
103
Testing the picture
Sound and Noise Issues
107 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Apps
Media Files
Other issues
Diagnosing TV operational issues
Getting Support
120 Getting support through Remote Management
120 Finding the contact information for service
120 Requesting service
FAQ
The TV Screen does not Display Properly
121
When the TV screen does not display properly
The TV does not Turn On
128 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
134 When the TV does not connect with an external device
properly
Internet Access is not Available
139
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
144
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
151 When the remote control does not work
Updating the Software
156
Updating to the latest TV software

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