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Samsung UA78KU6500 - User Manual

Samsung UA78KU6500
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USER MANUAL
SERIES 6 & 7
Thank you for purchasing this Samsung product.
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M o d e l _________________ S e r i a l N o . _______________________
UKU6500R_Asia_BN68-08088B-00_ENG.indb 1 2016-06-28 �� 2:13:34

Questions and Answers

Overview

This document is a user manual for a Samsung Series 6 & 7 TV, providing essential information for setup, operation, and maintenance.

Function Description

The Samsung TV is a display device designed for viewing various video sources and accessing online services. It features a high-resolution display and integrates with Samsung's Smart Hub for online content and software updates. The TV can be controlled using either a standard remote control or a Samsung Smart Remote (Voice Interaction version), offering multiple ways to navigate menus and select content.

Usage Features

Remote Control Operation: The TV can be operated using a standard remote control with a comprehensive set of buttons. Key functions include:

  • Power (O): Turns the TV on and off.
  • SOURCE: Displays and selects available video sources.
  • Number buttons (0-9): Provide direct access to channels and allow for numeric input (e.g., PINs, ZIP codes).
  • TTX/MIX: Alternately selects Teletext ON, Double, Mix, or OFF.
  • PRE-CH: Returns to the previous channel.
  • VOL (+/-): Adjusts the volume. Pressing the button mutes the sound.
  • CH (∧/∨): Changes the current channel.
  • CH LIST: Launches the Channel List.
  • SPORTS: Turns Soccer Mode on or off.
  • (Smart Hub): Launches the Home Screen, providing access to online services and applications.
  • GUIDE: Displays the Electronic Programme Guide (EPG).
  • EXTRA: Displays related information about the current programme.
  • INFO: Displays information about the current programme or content.
  • (Enter): Selects or runs a focused item.
  • Directional pad (∧/∨/left/right): Moves the cursor, selects on-screen menu items, and changes values.
  • RETURN: Returns to the previous menu or channel.
  • EXIT: Exits the menu.
  • SETTINGS: Sets Quick Settings from the Home Screen.
  • AD/SUBT.: Displays Accessibility Shortcuts.
  • REC: Records current content.
  • ■: Stops playing content.

Samsung Smart Remote (Voice Interaction version): This remote offers additional features for enhanced interaction:

  • Power (ن): Turns the TV on and off.
  • (Voice Recognition): Runs Voice Interaction. Press, speak a command, then release. A guide to Voice Interaction appears when pressed once.
  • 123 (Number pad): Displays a number strip on screen for channel changes, PIN entry, etc. Pressing for 1 second or more shows the TTX menu.
  • 4 colour buttons: Access additional options specific to the feature in use.
  • EXTRA: Displays extra information from the content provider while watching content.
  • Directional pad (up/down/left/right): Moves focus and changes values in TV menus.
  • Select: Selects or runs a focused item. Displays detailed programme information when watching content.
  • (Return): Returns to the previous menu. Terminates running functions if pressed for 1 second or more. Shows the previous channel when watching a programme.
  • (Smart Hub): Returns to the Home Screen.
  • (Play/Pause): Displays playback controls for media content.
  • VOL (Volume): Adjusts volume up/down. Pressing mutes sound. Pressing for 1 second or more shows Accessibility Shortcuts.
  • CH (Channel): Changes channel up/down. Pressing shows the Guide screen.

TV Controller: Located at the bottom of the TV, the TV Controller allows basic operation:

  • Press: Moves through menu options.
  • Press & Hold: Selects an item.
  • Control menu: Includes Power off, Channel Up/Down, Volume Up/Down, and Source selection.

Network Connectivity: The TV can connect to a network wirelessly or via a wired connection, enabling access to Smart Hub and software updates.

  • Wireless: Connects to the Internet via a standard router or modem with a DHCP server.
  • Wired: Connects to the network using a LAN cable (CAT 7 *STP type recommended). The TV supports network speeds greater than 10 Mbps.

e-Manual: An embedded e-Manual provides information on key TV features. It can be accessed via Settings > Support > Open e-Manual. Features include Search, Index, Recent pages, Try Now (to access menu items directly), and Link (to reference pages).

Initial Setup: The initial setup dialogue box appears upon first activation. It can be manually accessed later via Settings > System > Start Setup.

Troubleshooting: The manual provides solutions for common issues such as the TV not turning on, no picture/sound from external devices, or the remote control not working. It suggests checking cable connections, input sources, performing self-diagnosis, and rebooting devices. For remote control issues, it advises checking batteries and pairing Bluetooth remotes. Intermittent Wi-Fi issues can be resolved by checking network connection, Wi-Fi password, distance to router, and reducing interference. Video app problems may require changing DNS settings or resetting Smart Hub.

Remote Support: Samsung offers remote support where a technician can diagnose, adjust settings, perform factory resets, and install firmware updates remotely.

Maintenance Features

Eco Sensor and Screen Brightness: The Eco Sensor automatically adjusts TV brightness based on ambient light to optimize power consumption. Users can turn this feature off via Settings > System > Eco Solution > Eco Sensor. It's advised not to block the sensor.

Still Image Warning: To prevent image burn-in on the LED screen, users are advised to avoid displaying still images (e.g., JPEG files, channel logos, news crawls, 4:3 format content) for long periods. Recommendations include:

  • Avoiding long display of the same TV channel.
  • Using full screen display whenever possible.
  • Reducing brightness and contrast.
  • Utilizing TV features designed to reduce image retention and screen burn.

Caring for the TV:

  • Remove any sticker debris from the screen before watching.
  • Clean the exterior and screen carefully with a soft, dry micro-fiber cloth to prevent scratches.
  • For stubborn smudges, a small amount of screen cleaner can be used on the cloth.
  • Do not spray water or any liquid directly onto the TV to prevent electric shock or fire.
  • Do not use flammable liquids (benzene, thinners, alcohol, insecticides, aerial fresheners, lubricants, or detergents) as they can damage the TV's appearance or printing.

Installation:

  • When wall-mounting, follow manufacturer instructions precisely to prevent injury or damage.
  • For models with wall mount adapters, install them before the wall mount kit.
  • Maintain at least 10 cm distance between the TV and other objects for proper ventilation to prevent overheating and potential fire hazards.
  • Use only Samsung-provided parts for stand or wall mount installation.
  • Do not install the wall mount kit while the TV is on.
  • Do not use screws longer than standard VESA specifications.
  • Do not fasten screws too firmly.
  • Do not mount the TV at more than a 15-degree tilt.
  • Always have two people mount the TV.

Preventing the TV from Falling:

  • Secure the TV to the wall using brackets and a durable, heavy-duty string to prevent tipping, especially important for households with children.
  • Ensure the TV is placed on stable furniture that can safely support its weight and is not overhanging the edge.
  • Anchor tall furniture (e.g., cupboards) and the TV to a suitable support.
  • Educate children about the dangers of climbing on furniture.

Decreasing Power Consumption: Unplug the power cord when the TV is not in use for extended periods to reduce standby power consumption.

Samsung UA78KU6500 Specifications

General IconGeneral
Screen Size78 inches
Resolution3840 x 2160
Display TypeLED
Smart TVYes
HDRYes
Wi-FiYes
HDMI Ports4
USB Ports3
Curved ScreenYes
Refresh Rate120 Hz
Operating SystemTizen
BluetoothYes

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