Samsung UE50TU8000U - User Manual

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Overview

Function Description
Important Technical Specifications
Usage Features
Maintenance Features

This document serves as a user manual for a Samsung Crystal UHD 8 Series television, providing comprehensive information on its features, installation, usage, maintenance, and technical specifications. The manual is available in both Russian and English, with identical content across both languages.

Function Description

The Samsung Crystal UHD 8 Series TV is designed for visual display, offering a range of smart features and connectivity options. It includes an embedded e-Manual for detailed information and assistance functions such as Search, A-Z Index, Site Map, and Recently Viewed Topics, to help users navigate the content efficiently. The e-Manual also features "Try Now" buttons to directly access and test menu items, and "Link" buttons for immediate access to underlined topics.

The TV comes with a Samsung Smart Remote, which allows users to control various functions. The remote includes buttons for Power (on/off), Colour/Number (for accessing coloured buttons, virtual numeric pad, channel change, PIN entry, ZIP code entry, and TTX menu), Bixby (for voice commands and accessing the Explore Now menu), Ambient Mode (for entering Ambient Mode from TV mode or turning on the TV in Ambient Mode), Directional buttons (for navigation and changing values), Volume (+/- for adjustment and mute, with a long press accessing Accessibility Shortcuts), and Channel (up/down for changing channels, with a long press accessing the Channel List screen). The remote also has Play/Pause for media control and a Smart Hub button to return to the Home Screen.

The TV supports an initial setup process that configures basic operating parameters, including broadcast reception, channel search, and network connection. It requires an internet connection for smart features. The TV controller, located at the bottom of the unit, provides basic controls like Power On/Off, Volume Up/Down, Channel Up/Down, and Source selection, and can be used to navigate the control menu.

Network connectivity is supported through both wireless (Wi-Fi access point or modem with DHCP server) and wired (LAN cable) connections. The TV is designed to connect to online services and Smart Hub, and receive software updates.

Important Technical Specifications

The manual lists several models within the Crystal UHD 8 Series, including UE43TU8000U, UE50TU8000U, UE55TU8000U, UE65TU8000U, UE75TU8000U, UE82TU8000U, and various TU8500/TU8510/TU8570 models.

Key specifications common across these models include:

Display Resolution: 3840 x 2160 (4K UHD).
Sound Output: 20 W.
Power Supply: AC100-240V~ 50/60Hz.
Operating Temperature: 10°C to 40°C (50°F to 104°F).
Operating Humidity: 10% to 80%, non-condensing.
Storage Temperature: -20°C to 45°C (-4°F to 113°F).
Storage Humidity: 5% to 95%, non-condensing.

Specific model dimensions (W x H x D), weights (without and with stand), screen sizes, measured diagonals, and power consumption are provided:

UE43TU8000U / UE43TU8500U / UE43TU8510U / UE43TU8570U:
- Screen Size: 43 inches (108 cm)
- Body: 963.9 x 558.9 x 59.6 mm (TU8000U) / 963.5 x 557.7 x 56.8 mm (TU85xxU)
- With Stand: 963.9 x 627.8 x 192.5 mm (TU8000U) / 963.5 x 645.2 x 334.3 mm (TU85xxU)
- Weight (Without Stand): 8.1 kg (TU8000U) / 9.0 kg (TU85xxU)
- Weight (With Stand): 8.3 kg (TU8000U) / 11.3 kg (TU85xxU)
- Power Consumption: 130 W (TU8000U) / 120 W (TU85xxU)
UE50TU8000U / UE50TU8500U / UE50TU8510U / UE50TU8570U:
- Screen Size: 50 inches (125 cm)
- Body: 1116.8 x 644.2 x 59.9 mm (TU8000U) / 1116.4 x 642.9 x 57.1 mm (TU85xxU)
- With Stand: 1116.8 x 719.1 x 250.2 mm (TU8000U) / 1116.4 x 728.1 x 326.5 mm (TU85xxU)
- Weight (Without Stand): 11.4 kg (TU8000U) / 12.9 kg (TU85xxU)
- Weight (With Stand): 11.6 kg (TU8000U) / 15.2 kg (TU85xxU)
- Power Consumption: 145 W (TU8000U) / 135 W (TU85xxU)
UE55TU8000U / UE55TU8500U / UE55TU8570U:
- Screen Size: 55 inches (138 cm)
- Body: 1230.5 x 707.2 x 59.9 mm (TU8000U) / 1230.1 x 705.9 x 57.4 mm (TU85xxU)
- With Stand: 1230.5 x 783.3 x 250.2 mm (TU8000U) / 1230.1 x 793.0 x 340.4 mm (TU85xxU)
- Weight (Without Stand): 13.9 kg (TU8000U) / 17.2 kg (TU85xxU)
- Weight (With Stand): 14.2 kg (TU8000U) / 18.8 kg (TU85xxU)
- Power Consumption: 150 W (TU8000U) / 140 W (TU85xxU)
UE65TU8000U / UE65TU8500U / UE65TU8570U:
- Screen Size: 65 inches (163 cm)
- Body: 1449.4 x 830.3 x 59.9 mm (TU8000U) / 1449.6 x 829.3 x 57.6 mm (TU85xxU)
- With Stand: 1449.4 x 906.6 x 282.1 mm (TU8000U) / 1449.6 x 918.5 x 371.4 mm (TU85xxU)
- Weight (Without Stand): 20.6 kg (TU8000U) / 22.3 kg (TU85xxU)
- Weight (With Stand): 20.9 kg (TU8000U) / 24.9 kg (TU85xxU)
- Power Consumption: 200 W (TU8000U) / 165 W (TU85xxU)
UE75TU8000U:
- Screen Size: 75 inches (189 cm)
- Body: 1673.2 x 958.2 x 59.9 mm
- With Stand: 1673.2 x 1047.9 x 341.1 mm
- Weight (Without Stand): 30.4 kg
- Weight (With Stand): 30.8 kg
- Power Consumption: 260 W
UE82TU8000U:
- Screen Size: 82 inches (207 cm)
- Body: 1829.9 x 1045.0 x 59.9 mm
- With Stand: 1829.9 x 1148.2 x 392.2 mm
- Weight (Without Stand): 37.7 kg
- Weight (With Stand): 38.9 kg
- Power Consumption: 270 W

The TV is a Class II product, meaning it does not require a safety connection to electrical earth (ground) if a mains lead is not present. If a mains lead is present, it must have a reliable connection to protective earth.

Usage Features

Installation: The TV can be mounted on a wall using a wall mount kit (sold separately). The manual provides VESA screw hole specifications (A x B in mm, C in mm, Standard Screw, Quantity) for various screen sizes:

43-55 inches: 200 x 200 mm, 20-22 mm, M8, 4 screws.
65 inches: 400 x 300 mm, 20-22 mm, M8, 4 screws.
75 inches: 400 x 400 mm, 39-41 mm, M8, 4 screws.
82 inches: 600 x 400 mm, 39-41 mm, M8, 4 screws. Proper ventilation is crucial, with a minimum distance of 10 cm between the TV and other objects (walls, cabinets, etc.) to prevent overheating. The TV should not be placed in confined spaces, near heat sources, or where it is exposed to direct sunlight.

Safety Precautions: The manual emphasizes securing the TV to prevent falling, especially when children are present. This involves fastening brackets to the wall and the TV, then connecting them with a durable string. It is recommended to use appropriate screws and wall anchors.

Remote Control: The Samsung Smart Remote automatically pairs with the TV upon first use. If pairing fails, users can manually pair by pointing the remote at the TV's sensor and holding the "Return" and "Play/Pause" buttons simultaneously for 3 seconds or more. Batteries (1.5V AAA type for TU8570, 1.5V AA type for TU8510/TU8500/TU8000) are installed by opening the battery compartment and ensuring correct polarity. Alkaline batteries are recommended for longer life.

Initial Setup: The initial setup guides users through configuring basic TV parameters. External devices should be connected before starting. An internet connection is required for smart features. The setup can also be initiated from the TV menu via "Settings > General > Reset".

Network Connection: The TV supports both wireless and wired network connections. For wired connections, a LAN cable is used, and the TV will not connect to the internet if the network speed is below 10 Mbps. Cat7 (STP Type) cables are recommended for optimal connection.

Troubleshooting: The manual provides troubleshooting tips for common issues such as the TV not turning on (check power cable, wall outlet, remote control sensor), no picture/sound or distorted picture/video/sound (check connections, source selection, self-diagnosis, cable box/satellite box settings, auto tuning), CI+ module not working (check CI+ standards, module installation), remote control not working (check batteries, distance, pairing), and cable box/satellite box remote control not operating the TV volume (use TV remote or program universal remote). For video app problems (e.g., YouTube), changing the DNS server to 8.8.8.8 or resetting Smart Hub is suggested.

Remote Support: Samsung offers remote support where a technician can diagnose, adjust settings, perform factory resets, and install firmware updates remotely. Users need to contact Samsung service, open the Support menu on the TV, select "Remote Management," agree to terms, and provide a PIN to the technician.

Eco Sensor: The Eco Sensor automatically adjusts screen brightness based on ambient light to reduce power consumption. If the screen appears too dark in a dark environment, this feature can be turned off via "Settings > General > Eco Solution > Ambient Light Detection." The sensor is located at the bottom of the TV and should not be blocked.

Maintenance Features

Caring for the TV:

Remove any stickers and residue from the screen before watching.
Clean the exterior and screen with a soft cloth to prevent scratches.
Do not spray water or any liquid directly onto the TV to avoid damage, fire, or electric shock.
To clean the screen, turn off the TV and gently wipe smudges and fingerprints with a micro-fiber cloth. For the body or panel, use a micro-fiber cloth dampened with a small amount of water, then dry with a dry cloth. Avoid strong force on the panel.
Do not use flammable liquids (benzene, thinner, alcohol, etc.) or cleaning agents. For stubborn smudges, use a small amount of screen cleaner on a micro-fiber cloth.

Decreasing Power Consumption: When the TV is off, it enters Standby mode and consumes a small amount of power. To further reduce power consumption, unplug the power cord if the TV will not be used for an extended period.

Battery Disposal: The manual advises users to dispose of batteries properly according to local environmental regulations. Batteries should not be thrown into fire, short-circuited, disassembled, or overheated. Using the wrong type of battery in the remote can cause an explosion, so replacement with the same or equivalent type is recommended.

General Safety:

Unplug the TV from the wall outlet and disconnect the antenna or cable system during lightning storms or long periods of disuse to prevent damage from lightning and power surges.
Ensure the AC power cord's voltage matches the local electrical supply.
Never insert metallic objects into the TV's openings.
Do not touch internal components; only qualified technicians should open the TV.
Ensure the power cord is firmly seated and pull the plug, not the cord, when unplugging. Avoid touching the power cord with wet hands.
If the TV operates abnormally (unusual sounds or smells), unplug it immediately and contact an authorized dealer or Samsung service center.
Unplug the TV if it will be unused for an extended period, especially with children or elderly at home, as accumulated dust can cause hazards.
If the TV is installed in dusty, high/low temperature, high humidity, or chemical environments, or operates 24/7, contact a Samsung service center to prevent serious damage.
Use only a properly grounded plug and wall outlet.
Keep accessories (batteries, etc.) out of reach of children.
Do not drop or strike the product. If damaged, disconnect power and contact Samsung service.