Support Information
ASC Tech Support: (888) 751-4086
BE Tech Support: (866) 894-0637
GSPN: http://gspn3.samsungcsportal.com/
HOT TIPS
Verify TV has latest Firmware Updates found on
samsung.com., unless related to a service
bulletin directed to GSPN. Check TV is left in
auto update mode. Many new TV model issues
are firmware update related. This will prevent
REDO.
Service Bulletins/Tips
6/2/15 ASC20150601002 Abnormal Netflix Operation
Freezes/not avail./not working. FIX: Firmware Update,
May also need to Reinstall Netflix (see bulletin)
6/1/15 ASC20150601001 A Sound Bar or A/V receiver
connected to the TV does not play audio when the TV is
playing video from a streaming application. FIX:
Firmware Update
TIPS: 4/30/15 2015 Option Bytes Table (download)
ALL Repairs: Prior to service… Check GSPN for latest Bulletins and to confirm part numbers.
- Download latest firmware onto a USB Stick from Samsung.com. Download from GSPN for Bulletin related updates.
UN48J5500AFXZA Fast Track Troubleshooting Manual Rev 6/15/15cr
SMPS
Main PCB
T-CON
LVDS Cable
WiFi Mod
Jog
Function
Speaker R
Speaker L
Part# Description Ver. Ver. Ver.
BN44-00703G SMPS TS01 VS02 VS04
BN59-01174D WIFI Module TS01 VS02 VS04
BN59-01223A Remote TS01 VS02 VS04
BN94-08876A Main Board ------ VS02 -----
BN94-08238U Main board TS01 ----- -----
BN94-09124Z Main Board ------ ----- VS04
BN95-02024A LCD panel TS01 VS02 VS04
BN96-30163A T-Con TS01 VS02 VS04
BN96-30218F Bluetooth Mod TS01 TS02 VS04
BN96-30334J Speakers TS01 TS02 VS04
BN96-36274B LVDS CABLE TS01 TS02 VS04
BN96-35176A P-Function TS01 TS02 VS04
Factory Reset
Type 48A6AF0V
Local Set US
SW Model 5500
BOM Model 5500
TUNER S_TDA18275A
CH Table NONE
Option Byte Table
BT Mod
To Next Page
Loading...
