Support Information
ASC Tech Support: (888) 751-4086
BE Tech Support: (866) 894-0637
GSPN: http://gspn3.samsungcsportal.com/
HOT TIPS
Verify TV has latest Firmware Updates
found on samsung.com., unless related to a
service bulletin directed to GSPN. Check TV
is left in auto update mode. Many new TV
model issues are firmware update related.
This will prevent REDO.
Service Bulletins/Tips
6/1/15 ASC20150601001 Sound Bar or A/V receiver
connection
Symptoms: No audio from streaming apps
Fix: Change audio format to PCM
6/1/15 ASC20150601002 Abnormal Netflix Operation
Freezes/not avail./not working. FIX: Firmware Update,
May also need to Reinstall Netflix (see bulletin)
TIPS: 4/30/15 2015 Option Bytes Table (download)
ALL Repairs: Prior to serviceā¦ Check GSPN for latest Bulletins and to confirm part numbers.
- Download latest firmware onto a USB Stick from Samsung.com. Download from GSPN for Bulletin related updates.
UN50J5500AFXZA Fast Track Troubleshooting Manual Rev 6/18/15 ka
Option Byte Table
Main Board
Jog Function
IR Sensor
Speaker
Panel
Connections
SMPS
Part# Description Ver.
BN44-00704E
SMPS DI02
II01
BN59-01174D
WIFI/BT Module DI02
II01
BN59-01223A
Remote DI02
II01
BN94-09063P
Main board DI02
-----
BN94-09125G
Main board -----
II01
BN07-01414B
LCD panel DI02
----
BN95-02026A
LCD panel ----
II01
BN96-30065A
T-Con
II01
-
T-Con DI02
----
BN96-30334K
SPEAKERS ASSY DI02
II01
BN96-36274C
LVDS CABLE DI02
II01
BN96-35176A
JOG FUNCTION SW DI02
II01
BN96-35176A
IR/PWR LED ASSY DI02
II01
II01 DI02
Type
50D6AF0VJ
50R6AF1VJ
Local Set US US
SW Model
UJ5500 UJ5500
BOM Model 5500 5500
TUNER - -
CH Table SUWON SUWON
Speaker
T-Con
LVDS
To Next Page
Loading...
