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Samsung UN55H6350 User Manual

Samsung UN55H6350
270 pages
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LED
TV
user
manual
SERIES~
6300
6350

Table of Contents

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Samsung UN55H6350 Specifications

General IconGeneral
Screen Size55 inches
Resolution1920 x 1080
Display TypeLED
Smart TVYes
HDMI Ports4
USB Ports3
Wi-FiYes
Audio Output20W
Refresh Rate120Hz
Operating SystemSamsung Smart Hub

Summary

Warning! Important Safety Instructions

General Safety Precautions

Essential safety guidelines to follow before installing the Samsung product, including warnings about electric shock and ventilation.

Turning on the TV and Cabling

Turning on and Controlling the TV

Steps to power on and control the TV using the remote or the TV's controller, including standby LED behavior.

Using the Remote Control

Remote Control Overview

Details the functions and buttons of the TV's remote control for basic operation, including channel selection and volume adjustment.

Controlling External Devices with the TV Remote

Explains how to set up the TV remote to control external devices like cable boxes or Blu-ray players using universal remote setup.

Setting Up the Universal Remote Control

Step-by-step instructions for configuring the TV remote to control external devices like set-top boxes or Blu-ray players.

Smart Hub

Smart Hub Overview

Overview of Smart Hub, its features, and how to access services like Games, Apps, and Media, requiring Internet connection.

Using the e-Manual

Launching the e-Manual

Steps to access the e-manual using the remote control's KEYPAD button or the TV's menu for comprehensive product information.

Troubleshooting and Maintenance

Troubleshooting Common Issues

A table listing common TV problems and their solutions, with advice for contacting support if issues persist.

Network Troubleshooting

Tips and guidance on how to improve wireless signal strength and resolve network connectivity issues for stable Internet access.

Specifications, wall mounting, and other information

Specifications

Detailed technical specifications covering display, environment, sound, dimensions, and weight for various TV models.

Mounting the TV on a Wall Using the Wall Mount Kit (Optional)

Installing the Wall Mount Kit

Guidelines for installing the optional wall mount kit, recommending professional assistance and noting VESA specifications.

VESA Wall Mount Kit Notes and Specifications

Technical details and notes regarding VESA mounting standards, screw specifications, and installation safety precautions.

Securing the TV to the Wall

To Prevent the TV from Falling

General instructions and safety precautions to prevent the TV from tipping over or falling, including anti-fall device installation.

Warranty Information

SAMSUNG BRAND PRODUCTS LIMITED WARRANTY TO ORIGINAL PURCHASER

Details the limited warranty terms, coverage, and service procedures for Samsung brand products against manufacturing defects.

Unpack

Taking the TV Out of the Box

Safety warnings and recommendations for handling the TV during unpacking to avoid touching the screen and causing damage.

Assemble

Assembly Instructions

Detailed steps for assembling the TV stand, including identifying and connecting parts correctly for stable placement.

Connect

Internet Connection Setup

Instructions on how to connect the TV to the Internet via Ethernet or wirelessly for accessing online services.

STB Control

Initial Setup

Information Required for Setup

Lists the necessary information, like network passwords and provider details, required before starting the initial setup.

Internet Access for Setup

Explains the requirement for Internet connectivity to use Smart Features and how to establish it for initial setup.

Running the Initial Setup Process

Step-by-step process for plugging in the TV, aiming the remote, and completing the on-screen setup for initial configuration.

Troubleshooting Common Issues

Addressing Common TV Problems

Addresses frequent issues like connection errors, no picture/sound, app problems, and stand stability, providing solutions.

More help and Support

Remote Support Service

Explains Samsung's remote support service for diagnosing and resolving TV issues remotely with a Samsung Technician.

Using Smart Hub Features

Downloading Applications via SAMSUNG APPS

Instructions on downloading applications from SAMSUNG APPS to enhance the TV's functionality and access content.

Using Voice Control

Voice Control Setup

Steps to configure voice control through the TV's system menu for interactive or imperative commands, ensuring language settings.

Operating the TV with Voice Commands

How to activate voice control using the remote and speak commands clearly for TV operation like channel change or volume adjustment.

Using Motion Control

Motion Control Setup

Steps to configure motion control parameters through the TV's system menu, ensuring camera functionality.

Using Hand Gestures for Motion Control

Details on how to use hand gestures to control the pointer and select items on the TV screen for navigation.

Using the Samsung Smart Control

Configuring Samsung Smart Control Settings

How to configure smart control settings through the TV's system menu for optimal performance and feature access.

Using Multi-Link Screen

Connecting Antenna and External Devices

HDMI Connection

Recommended HDMI cable types and instructions for connecting devices via HDMI for the best picture quality and performance.

Audio Input and Output Connections

HDMI (ARC) Connection

How to use the HDMI ARC port to output digital sound to audio devices and input sound from them for enhanced audio experience.

Connecting to a Computer

Connecting To a Mobile Device

Screen Mirroring Mobile Device

Wireless connection of mobile devices to mirror their screens on the TV, requiring device support for seamless display.

Screen Mirroring

Connecting via Mobile Device

Steps for initiating Screen Mirroring from a mobile device and allowing the connection on the TV through search results.

Samsung Smart Control

Pairing the Samsung Smart Control

Instructions for pairing the Samsung Smart Control with the TV via Bluetooth for initial use and establishing a connection.

Using the Samsung Smart Control

Overview of the Samsung Smart Control's features, motion sensor, and on-screen remote capabilities for intuitive TV interaction.

Samsung Smart Control Button Functions

Detailed explanation of the functions of each button on the Samsung Smart Control remote, including navigation and feature activation.

Operating the TV with Motion Control

Guide on using the motion sensor of the Smart Control to move the pointer and select items on screen for gesture-based TV operation.

Using the Touch Pad and Directional Buttons

Explains how to use the touch pad and directional buttons on the Smart Control for navigation, selection, and scrolling.

Displaying and Using the On-Screen Remote

Instructions on how to display and use the on-screen remote via the KEYPAD button for various TV functions.

Controlling External Devices with the TV Remote

Setting Up the Universal Remote Control

Step-by-step instructions for configuring the TV remote to control external devices like set-top boxes or Blu-ray players.

Controlling the TV with a Keyboard

Using the Keyboard

Explains how to use connected USB or Bluetooth keyboards for TV navigation and input, including specific key functions and language settings.

Controlling the TV with a Mouse

Using the Mouse

Details on how to use a connected mouse for selecting items, showing tool buttons, scrolling menus, and exiting features.

Establishing a Wired Internet Connection

Using Cat 7 LAN Cables

Recommends using Cat 7 LAN cables for TV-Internet connection and illustrates connection methods with routers and modems.

Automatic Wired Network Connection

Steps to automatically connect the TV to an available wired network using the TV's network settings.

Manual Wired Network Connection

Instructions for manually configuring IP settings (IP address, subnet mask, gateway, DNS) for wired network connection.

Establishing a Wireless Internet Connection

Automatic Wireless Network Connection

Steps to automatically connect to an available wireless network by selecting it and entering the password.

Manual Wireless Network Connection

Instructions for manually configuring wireless network settings, including IP details, if automatic connection fails.

Troubleshooting Internet Connectivity Issues

Troubleshooting Wired Internet Issues

Addresses wired connection problems like no network cable, IP auto setting failure, and inability to connect to the network.

Troubleshooting Wireless Internet Issues

Solutions for wireless connection failures, IP auto setting issues, and inability to connect to the network.

Using Multiple Functions on a Single Screen (Multi-Link Screen)

Launching Multi-Link Screen

How to activate Multi-Link Screen using the M.SCREEN button on the Samsung Smart Control for simultaneous viewing.

Smart Hub Management

Smart Hub Overview and Connection

Overview of Smart Hub services, including surfing the web, downloading apps, and enjoying media files, requiring Internet connection.

Testing Smart Hub Connections

Steps to diagnose and resolve issues with Smart Hub functionality by checking internet connection, ISP, and server status.

Using Smart Hub with a Samsung Account

Creating a Samsung Account

Instructions for creating a Samsung account using an email address or a Facebook account to access Smart Hub services.

Creating a Samsung Account via Menu

Detailed steps for creating a Samsung account via the TV interface, including profile setup, password, and sign-in method.

Signing in to a Samsung Account

Steps for logging into an existing Samsung account on the TV, including password entry and automatic login options.

Linking Your Samsung Account to External Service Accounts

Using the Games Panel

Accessing and Managing Games

Guide to accessing and managing games available through Smart Hub, including download, purchase, and update options via pop-up menu.

Installing and Running Games

Step-by-step instructions for quickly installing games or installing them from detailed information screens, including USB installation.

Using the SAMSUNG APPS Panel

Browsing and Installing Apps

Guide to browsing, installing, and managing apps from the SAMSUNG APPS panel, including recommended and downloaded apps.

Using the Web Browser

Using the Multimedia Panel

Playing Photos, Videos, and Music

Guide to playing media content from USB devices, smartphones, cameras, computers, or cloud services on the TV.

Playing Media Content from USB Device

Step-by-step instructions for selecting and playing media files stored on a connected USB device, including safety removal.

Playing Multimedia Content from Computer/Mobile Device

Guide on accessing and playing media files from computers or mobile devices connected via network or USB, covering various connection methods.

Controlling the TV with Your Voice

Voice Control Setup

Guide on setting up voice control through the TV's system menu for interactive or imperative voice commands.

Using Imperative Voice Control

How to use predefined voice commands to operate the TV, including speaking commands clearly and maintaining optimal volume.

Using Interactive Voice Control

Guide on using conversational voice commands for tasks like schedule viewing, app launching, content search, and program recommendations.

Controlling the TV using Motions (Motion Control)

Activating Motion Control

Steps to enable Motion Control by using hand gestures recognized by the TV camera, including pointer movement and selection.

Motion Control Screen Layout

Explains the screen icons that appear when Motion Control is active on the TV screen for volume, channel, Smart Hub, and search functions.

Using Face Recognition

Registering Your Face to Samsung Account

Step-by-step process for registering a user's face to their Samsung account for facial recognition login, including camera setup.

Signing in with Face Recognition

Instructions for logging into the Samsung account using the TV's Face Recognition feature, including prerequisites and troubleshooting.

Digital Broadcast Information

Viewing Program Lineups with Guide

How to view program lineups, schedules, and set up schedule viewing using the TV Guide, including channel filtering.

Recording Programs

Formatting a USB Recording Device

Steps to format a USB device for TV recordings, ensuring compatibility and data backup before proceeding with recording.

Recording Programs Instantly

How to start recording the current program immediately using the dedicated record button or from the Guide/Program Info.

Schedule Recording Setup

Steps to schedule recordings for specific programs at a chosen date and time, including antenna, channel, and repeat settings.

Buttons During Program Recording

Explains the buttons and functions available during program recording, such as Information, REC Time, Stop Recording, and Rewind.

Managing the Schedule Recording List

Viewing Recorded Programs

Accessing Recorded Programs

How to access and play recorded programs stored on a USB device using the USB Drive option on the MULTIMEDIA screen.

Setting Up a Schedule Viewing

Digital Channel Schedule Viewing

How to set up schedule viewing for programs on digital channels using the Guide or Program Info screens.

Using Timeshift

Timeshift Functionality

Guide on using the Timeshift function to pause and rewind live TV, including device requirements and button functions.

Using the Channel List

Channel List Navigation

How to access and navigate the channel list, including viewing icons, options like Antenna and Genre, and favorite lists.

Managing Channels

Registering, Removing, and Editing Channels

Procedures for managing channels, including removing registered channels, adding back removed channels, and renaming analog channels.

Program Rating Lock

Blocking Programs by TV Rating

How to block programs based on TV rating categories like TV-Y, TV-PG, and TV-MA to control viewing content.

Creating a Personal Favorites List

Editing a Favorites List

Making Sports Programs More Realistic

Soccer Mode Activation

Steps to activate Soccer Mode, which optimizes picture and sound for sports events, including highlight extraction.

Functions in Soccer Mode

Explains functions like Zoom, Save as Highlight, Stop Recording, Record, and Rewind available during Soccer Mode playback.

Hockey Mode Activation

Steps to activate Hockey Mode, which optimizes picture and sound settings for sports events, available on specific models.

TV-Viewing Support Features

Showing Captions

How to turn the caption function on or off for TV broadcasts, noting that captions depend on program support.

Enabling Captions

Steps to enable captions for TV broadcasts, noting limitations with DVD/Blu-ray subtitles and availability by broadcast signal.

Enabling Audio Guide for Video Description

Activating the audio guide for the visually impaired, providing voice descriptions for menu options and TV functions.

Picture Adjustments

Scanning for Available Channels

How the TV automatically scans and indexes all available channels through the antenna input for channel list setup.

Changing the Picture Mode and Adjusting Picture Quality

Choosing the Right Picture Mode

Guide to selecting the most suitable picture mode (Dynamic, Standard, Natural, Movie, Entertain) based on viewing environment.

Adjusting Picture Quality per Mode

How to adjust settings like Backlight, Contrast, Brightness, Sharpness, Color, and Tint for each selected picture mode.

Adjusting Picture for Easier Viewing (Picture Options)

How to make additional picture adjustments like Color Tone, Digital Clean View, MPEG Noise Filter, and HDMI Black Level.

Viewing in 3D

Starting 3D Viewing

Steps to start 3D viewing by pressing the 3D button on the remote and putting on the Samsung 3D Active Glasses.

Changing the 3D Mode

How to select different 3D viewing modes like Off, Normal, L/R, and T/B for optimal 3D effect based on content format.

Adjusting the 3D Effect

How to customize viewpoint, depth, reverse images, view 3D in 2D, and adjust 3D brightness for a personalized viewing experience.

Picture Support Functions

PIP Broadcast Viewing

How to watch TV broadcasts in a picture-in-picture window while viewing content from external devices on the main screen.

Changing the Picture Size and Position

Changing the Sound Mode and Using Sound Effects

Choosing the Right Sound Mode

Guide to selecting the most suitable sound mode (Standard, Music, Movie, Clear Voice, Amplify) based on viewing circumstances.

Sound Support Functions

Selecting Speakers for Audio Output

How to choose audio output speakers, including TV internal speakers, headphones, receivers, and Bluetooth or Multiroom Link devices.

Listening via Samsung Bluetooth Audio

How to connect the TV to Samsung audio devices via Bluetooth for richer, clearer sound, including device pairing and management.

Listening via Samsung Multiroom Link

Configure connection to Samsung Multiroom Link compatible speakers for rich surround sound, including settings and speaker tests.

Enabling Digital Audio Output

Setting the Time and Using the Timer

Using the Timers

Turning On the TV with On Timer

Steps to set the On Timer for automatic TV power-on at a chosen time, including setup, time, volume, source, antenna, and channel selection.

Turning Off the TV Using the Off Timer

How to set the Off Timer for automatic TV power-off at a specific time, similar to the On Timer configuration.

Using Screen Burn Protection and Energy Saving Features

Preventing Screen Burn-in

How to use Screen Burn Protection to prevent burnt-in after-images by setting an auto protection time for still images.

Using Energy Saving Features

How Eco Solution adjusts brightness and prevents overheating to reduce power consumption, including Energy Saving and Eco Sensor.

Using Anynet+ (HDMI-CEC)

Anynet+ (HDMI-CEC) Functionality

Use Anynet+ (HDMI-CEC) to control external devices supporting the feature using the TV's remote control.

Setting Up Anynet+ (HDMI-CEC)

Enables or disables Anynet+ features, sets Auto Turn Off, and performs device searches for connected HDMI-CEC devices.

Updating the TV’s Software

Software Update Overview

View TV's software version and update it if necessary, with options for automatic or manual updates.

Protecting the TV from Hacking and Malicious Code

Smart Security Activation

How to protect the TV and connected storage media from threats by enabling Smart Security.

Checking TV and Connected Storage Media

How to scan the TV and connected media for malicious code using the Smart Security Scan function.

Using Other Functions

Setting Up a Password (PIN)

How to set a PIN to lock channels, reset the TV, and change TV settings, including PIN reset instructions.

Accessibility Features

Enabling Voice Guides for Visually Impaired

Provides voice guides for menu options to aid the visually impaired, covering channel change, volume, and other TV functions.

Enabling Game Mode

Game Mode Optimization

Optimizes TV settings for playing video games on consoles like PlayStation or Xbox, adjusting picture and sound modes.

Registering TV as DivX-Certified Device

DivX DRM Protected Movies

How to register the TV as a DivX certified device to watch DivX DRM protected movies, requiring a registration code.

Restoring TV to Factory Settings

Factory Reset Procedure

Restores all TV settings (excluding network) to factory defaults, requiring a security PIN and automatic TV restart.

Getting Support

Support through Remote Management

Using a feature to let Samsung Electronics diagnose, repair, and update TV remotely, requiring Internet connection.

Getting Remote Support

Samsung Remote Support service offers one-on-one support with a technician who can remotely diagnose, adjust settings, or install updates.

Finding Information for Service

Requesting Service Support

How to request service support when using Smart TV, available when connected to the internet, requiring agreement to terms.

Troubleshooting Picture Issues

Testing the Picture

Use Picture Test to determine if picture problems are caused by the TV or an external device, checking connections and signal strength.

Troubleshooting Sound Issues

Testing the Sound

Use Sound Test to check for sound problems, ensuring TV Sound Output is set to TV Speaker and checking device connections.

Troubleshooting 3D Picture Quality

Testing 3D Picture Quality

Test 3D picture quality by ensuring glasses are paired and functional, checking for interference, and maintaining optimal viewing distance.

Schedule Recording/Timeshift Function Issues

USB Device Recognition Problems

Troubleshooting USB device issues: check manual, locked state, formatting, performance test, or try a different USB device.

Schedule Recording Not Working

Troubleshooting Schedule Recording: check USB connection, digital channel availability, and storage space.

Anynet+ (HDMI-CEC) Not Working

Anynet+ Device Compatibility

Confirm device is Anynet+ compatible, check power cord and cable connections, and ensure Anynet+ is set to On.

Troubleshooting App Issues

Resetting TV Settings

How to reset TV settings like Picture, Sound, Channel, and Smart Hub to factory defaults, excluding network settings.

Resetting Smart Hub

Process to reset all Smart Hub settings to factory defaults, deleting related information and requiring re-agreement to terms.

Before Using Recording and Timeshift Functions

Recording and Schedule Recording Precautions

Recording is not supported in U.S.A./Canada. Recordings are DRM-protected. Use USB hard drives with 5,400rpm speed.

Schedule Recording Requirements

Schedule Recording needs 100MB free space; recording stops if space falls below 50MB. Max recording time is 360 minutes.

Device Performance Test for Recording

Device Performance Test must be performed on USB storage before recording; re-perform if test fails.

Before Using Timeshift Function

Timeshift Function Precautions

Timeshift not supported in U.S.A./Canada. Use USB hard drives (5,400rpm+). Max Timeshift time is 90 minutes.

Read Before Using 3D Viewing Mode

3D Precautions

Warnings about viewing 3D under fluorescent lamps, input mode switching, working distance, viewer position, and potential interference.

Health and Safety Information for 3D

Important health and safety cautions for 3D use, including checking on children, avoiding misuse of glasses, and potential discomfort.

Safety Precautions for 3D Glasses

General safety instructions for product use, including avoiding direct sunlight, not applying force to lenses, and keeping components away from children.

Read Before Using Voice, Motion, or Face Recognition

Face Recognition Precautions

Product saves thumbnail images for Face Login; Face Recognition login may be less secure than ID/password.

Using the TV Camera Safely

Users agree not to misuse the TV camera in prohibited locations or violate privacy laws; close lens cover when not in use.

Motion Control and Voice Control Requirements

Motion Control Requirements

Motion Control requires camera connection, recognition range, and may cause fatigue; run environment test before use.

Voice Control Availability and Performance

Voice Control available on specific models; performance varies by language, voice volume, and ambient noise.

Requirements for Using Voice, Motion, or Face Recognition

Requirements for Motion Recognition

Ensure camera is on, maintain proper distance (4.9-11.5 ft), avoid obstructions, stand out from background, and manage ambient brightness.

Requirements for Face Recognition

Face Recognition Location and Brightness

Maintain proper distance (4.9-13.1 ft) and ambient brightness (50-500 lux) for accurate face recognition.

Face Recognition User Limits and Challenges

Recognizes up to 5 users; may have difficulty with twins or similar faces. Ensure neutral expression and visible face.

Read Before Setting Up a Wireless Internet Connection

Wireless Internet Precautions

Precautions for wireless internet setup: supports IEEE 802.11a/b/g/n, requires router/modem, select clear channels, and create strong passwords.

Read Before Using Bluetooth Devices

Restrictions for Bluetooth Use

Notes restrictions for Bluetooth devices: TV SoundConnect availability, simultaneous feature use limitations, and potential sync issues.

IMPORTANT SAFETY PRECAUTIONS

Safe Placement and Installation

Precautions for safe placement on stable furniture, anchoring furniture, keeping children and pets away, and avoiding hazards.

Important Safety Instructions (UL Only)

General Safety Guidelines

Essential safety instructions covering reading instructions, heeding warnings, cleaning, ventilation, and servicing.

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