Samsung WF856UHSAGD/SA - Page 36

34 _ Troubleshooting
Error Type
Drum
Fully
automatic
Causes Remarks
Error
mode
Old
error
mode
For USA
Drain Error 5E
5E
E5
nd 5E
- Thepumpmotorimpellerisdamagedinternally.
- Thewrongvoltage(220V→110V)issuppliedto
theparts.
- Partfault
- Thisoccursduetofreezinginthewinterseason
- Thedrainhoseisclogged.(Injectionerror,foreign
material)
- Cloggedwithforeignmaterial
- Thewaterpumpterminalisnotconnected:rubber
band,bills,cotton,hairpins,coins
Motor Error 8E - 3E
- Thisoccurswhenmotordrivingisunstable
becausethemotorhallsensordoesnotwork.
- ThisoccurswhenthePBAIPMoperationis
unstableorthecontrolcircuithasanerror.
- Checkwhetherthewireconnectorisconnected
correctlyorwhetherthereisacontacterror.
Power Error
9E1 PH1
2E
-
- Checktheconsumer’spowerconditions.
: Makesuretochecktheoperatingvoltage.
Connectatestertotheinternalpower
terminalsduringtheBoilorDryoperations
andobservethewashingmachine’soperation
carefully.
: Checkthevoltages.(Anerroroccurswhen
underorovervoltageissupplied.)
: Checkwhetheraplugreceptacleisused.
Whentheconnectingwireis1m,amomentary
lowvoltagemaydropupto10V
- MainPBAfault(sometimes)
ForFull
Automated
products,no
errorcodeis
displayedfora
powererror.
9E2 Plo
PF
- Thiserrorisnotafaultbutoccursduringa
momentarypowerfailure
: Ifstartedagainwhenthiserrorcodeis
displayed,theoperationrestartsfromthecycle
thatwasstoppedduetothepowerfailure.
: Ifthewashingmachineisnotoperatingand
thiserrorcodeisdisplayed,itisdisplayedto
notifythatapowerfailurehasoccurred.
Uc - - -
- Ifthevoltageofthesuppliedpowerisequaltoor
lessthan176V,oritisequaltoorgreaterthan
287V,thewashingmachinewillbepausedto
protectitselectricdevices.
- Ifthecorrectvoltage(187V~276V)issupplied,
thecyclewillresumeautomatically.
Communication
Error
AE 13E - -
- ThesignalsbetweenthesubandmainPBAsare
notsensedbecauseofacommunicationserror.
- Checktheconnectorconnectionsbetween
thesubandmainPBAscarefully.→Checkfor
incorrectorlooseconnections,etc.
- RemovethesubPBAC/Panelandcheckforany
faultysoldering.