4 
 
Tips & Troubleshooting   
10
This chapter helps you get the most from your SanDisk 
Sansa
®
 player with the Rhapsody Channels. 
Tips & Troubleshooting 
What is Rhapsody Membership? 
Rhapsody allows you unlimited access to Rhapsody music service for a monthly charge. 
Listen all you want to anything in Rhapsody catalog.  Choose from millions of songs from 
thousands of artists. With Rhapsody To Go, you can take any of those songs with you on 
your Sansa player. 
How do I remove Rhapsody Channels from my Sansa 
Player? 
To remove Rhapsody Channels from your Sansa player, simple re-format your device.  
Remember to backup your important data! 
How do I format my Sansa Player? 
To format the Sansa View player, follow these steps: 
1.  Select More from the Main Menu 
2.  Select Settings / Options then System Settings 
3.  Scroll down to Format and select it 
4.  Select Yes to start formatting 
 
To format all other Sansa players, select Settings from the Main Menu, scroll down and 
select Format. 
What is the difference between Rhapsody Software and 
Rhapsody Online
? 
Rhapsody Software allows you to manage all your digital music in one place, and transfer 
tracks to your MP3 player when used with a Rhapsody To Go membership.  Rhapsody 
Software is currently available only for PC.  Rhapsody Online allows you to access music 
through your Web browser even if you're not a Rhapsody member. To start listening, you'll 
need to download a small plug-in application. Rhapsody Online is available for PC, Mac, and 
Linux.