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Downloading the Applications 
STEP 1 - Download and install Sansa Firmware Updater 
 
Connect your player to your computer.  The Sansa Firmware Updater should launch 
automatically. 
 
 
 
1a. ALTERNATIVELY: On a Windows® PC, Click Start then go to Programs > SanDisk > 
Sansa Updater > Sansa Updater to run the installer manually. 
 
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STEP 2 - Download and install the Sansa Media Converter application 
Click to select the Sansa Media Converter check box, and then click Download Now.