Move away the object from the camera.
4 Dust, dirt, fingerprints, etc. are present on the lens cover. Or the lens is fogged.
Wipe away the dust, etc. with a dry cloth.
The live video display is entirely discolored (A white subject appears to be colored.)
Adjust the white balance.
Click [WHITE BALANCE] on the CAMERA SETTINGS screen and, in [WHITE BALANCE], select
“MWB”. Then, adjust the white balance so that a white subject appears to be white.
The LIVE video image is noisy.
1 The background of the object is dark.
Increase the lighting to the monitored environment.
Alternatively, in [DAY/NIGHT] on the CAMERA SETTINGS screen, select [AUTO] to enable the
[DAY/NIGHT] mode.
2 The color quality for your PC monitor is configured to less than 16 bits.
On the [Display Properties] -[Settings] tab, configure the [Color quality] setting for your PC to 16 bits
or more.
The image contains white spots or colored light spots.
You are using the camera in a dark place. Or, you are recording a dark object.
White spots or colored light spots may appear on the screen when the camera is used in a dark
place or monitoring a dark subject. This is a characteristic of the image pickup device and is not a
malfunction. Use auxiliary lighting or some other means to illuminate the monitored environment.
Q&A 8
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