installation will be handled through an online meeting
provided by the installation specialist.
■ The installation specialist will walk you through the first-time
configurations for the HC3 system, the available features
and tools in the HC3 web interface, and first-time HC3 VM
creation if a Windows Operating System ISO file is provided.
They will also answer any remaining questions you may
have regarding your new HC3 system solution.
○ NOTE: If you have made the decision to self-install the HC3 system,
please contact ScaleCare Support once the system is initialized for a system
health check, any applicable software updates, and to make sure that the
system is properly registered to your account.
○ Choosing to self-install may delay your deployment in the event
of any issues. ScaleCare Support reserves the right to take the
necessary corrective actions on the system post self-install on a
first-come, first-serve basis with deference given to previously
scheduled installation customers.
■ Checklist for Installation Day
■ Physical access to the HC3 system nodes
■ VGA Monitor
■ A KVM may be used but is not recommended for
initial configuration
■ USB Keyboard
■ A KVM may be used but is not recommended for
initial configuration
■ 1 LAN IP for each node
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