Scientific Atlanta DPC2203 User Manual

October 2006
DPC2203 and EPC2203 VOIP Cable Modem
User's Guide
In This Document
 IMPORTANT SAFETY INFORMATION ................................................................2
 FCC Compliance .........................................................................................................7
 What's In the Carton? ...............................................................................................10
 Front Panel Description ...........................................................................................12
 Back Panel Description.............................................................................................14
 Where Is the Best Location for My Cable Modem?..............................................16
 What Are the System Requirements for Internet Service?..................................17
 How Do I Set Up My High-Speed Internet Access Account?.............................18
 How Do I Connect My Devices to Use the Internet? ...........................................19
 How Do I Configure TCP/IP Protocol?.................................................................21
 How Do I Install USB Drivers? ...............................................................................24
 What Are the Requirements for Ethernet Network Devices?.............................26
 How Do I Select and Place Ethernet Network Devices? .....................................27
 How Do I Connect Ethernet Network Devices?...................................................28
 What Are the Requirements for USB Network Devices? ....................................30
 How Do I Select and Place USB Network Devices?.............................................31
 How Do I Connect USB Network Devices? ..........................................................32
 How Do I Troubleshoot My Internet Service Installation? .................................34
 How Do I Use My Modem for Telephone Service? .............................................36
 Where Do I Place My Modem for Telephone Service?........................................37
 What Are the Requirements for Telephone Service?...........................................38
 How Do I Install the Modem for Telephone Service?..........................................39
 Telephone Service Frequently Asked Questions..................................................42
 Having Difficulty? ....................................................................................................44
 Tips for Improved Performance .............................................................................46
 How Do I Maintain the Battery (Optional Model Only) .....................................47
 How Do I Mount the Modem on a Wall? (Optional)...........................................50
 Front Panel LED Status Indicator Functions.........................................................53
 Notices ........................................................................................................................55

Scientific Atlanta DPC2203 Specifications

General

Brand	Scientific Atlanta
Model	DPC2203
Category	Modem
Language	English

Summary

Important Safety Information

Notice to Installers

Instructions for qualified service personnel to reduce electric shock risk.

Power and Grounding Safety

Warnings related to power sources, grounding plugs, and overloading hazards.

Product Handling and Usage Precautions

Guidelines for power cord, battery, ventilation, and location.

Cleaning and Environmental Protection

Procedures for cleaning, protecting from liquids, and accessory warnings.

Service and Damage Handling

Instructions for obtaining service and protecting against lightning.

FCC Compliance

United States FCC Compliance

Device compliance with FCC rules for digital devices and interference.

Canada EMI Regulation

Compliance of the digital apparatus with Canadian ICES-003.

Introduction

Product Overview and Features

Highlights the cable modem's capabilities for internet and phone services.

What's In the Carton?

Front Panel Description

Back Panel Description

Where Is the Best Location for My Cable Modem?

What Are the System Requirements for Internet Service?

System Requirements for Internet Service

Minimum hardware/software for PC/Mac and connection types (Ethernet/USB) for internet service.

How Do I Set Up My High-Speed Internet Access Account?

Setting Up Your Internet Access Account

Steps for setting up new or using existing accounts, including modem identification.

How Do I Connect My Devices to Use the Internet?

Connecting Devices for Internet Access

Guidance on connecting devices, including the modem, for high-speed internet access.

How Do I Configure TCP/IP Protocol?

TCP/IP Configuration for Windows and Macintosh

Step-by-step guides for configuring TCP/IP on Windows and Macintosh systems.

How Do I Install USB Drivers?

USB Driver Installation for Windows

Procedures for installing USB drivers on Windows 98SE/ME, 2000, and XP operating systems.

What Are the Requirements for Ethernet Network Devices?

How Do I Select and Place Ethernet Network Devices?

How Do I Connect Ethernet Network Devices?

Connecting Ethernet Network Devices

Steps for connecting Ethernet devices to the modem and verifying proper operation.

What Are the Requirements for USB Network Devices?

How Do I Select and Place USB Network Devices?

How Do I Connect USB Network Devices?

Connecting USB Network Devices

Steps for connecting USB devices to the modem and verifying proper operation.

How Do I Troubleshoot My Internet Service Installation?

Troubleshooting Internet Connection Issues

Steps to renew IP addresses on Windows and Macintosh for internet access troubleshooting.

How Do I Use My Modem for Telephone Service?

Setting Up Telephone Service

Information and provider contact details for setting up telephone service with the cable modem.

Where Do I Place My Modem for Telephone Service?

What Are the Requirements for Telephone Service?

Telephone Service Requirements

Details on device types, dialing, wiring, and REN load for telephone service.

How Do I Install the Modem for Telephone Service?

Installing and Testing Telephone Service

Safety warnings, installation steps, and testing procedures for cable modem telephone service.

Telephone Service Frequently Asked Questions

Telephone Service FAQ

Answers to common questions regarding cable modem telephone service usage and features.

Having Difficulty?

Troubleshooting Common Issues

Addresses common problems like connection failures, status indicators, and general troubleshooting.

Tips for Improved Performance

How Do I Maintain the Battery (Optional Model Only)

Battery Maintenance and Replacement

Instructions for charging, replacing, and locating batteries for optional modem models.

How Do I Mount the Modem on a Wall? (Optional)

Wall Mounting the Modem

Guidelines and dimensions for mounting the modem vertically or horizontally on a wall.

Front Panel LED Status Indicator Functions

LED Status Indicators

Explains LED indicator behavior during initial power-up and normal operation.

Notices

Documentation and Compliance Notices

Covers trademarks, copyright notice, software use, firmware use, and FCC radiation exposure.