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Scientific Atlanta EPC2203 - User Manual

Scientific Atlanta EPC2203
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October 2006
DPC2203 and EPC2203 VOIP Cable Modem
User's Guide
In This Document
IMPORTANT SAFETY INFORMATION ................................................................2
FCC Compliance .........................................................................................................7
What's In the Carton? ...............................................................................................10
Front Panel Description ...........................................................................................12
Back Panel Description.............................................................................................14
Where Is the Best Location for My Cable Modem?..............................................16
What Are the System Requirements for Internet Service?..................................17
How Do I Set Up My High-Speed Internet Access Account?.............................18
How Do I Connect My Devices to Use the Internet? ...........................................19
How Do I Configure TCP/IP Protocol?.................................................................21
How Do I Install USB Drivers? ...............................................................................24
What Are the Requirements for Ethernet Network Devices?.............................26
How Do I Select and Place Ethernet Network Devices? .....................................27
How Do I Connect Ethernet Network Devices?...................................................28
What Are the Requirements for USB Network Devices? ....................................30
How Do I Select and Place USB Network Devices?.............................................31
How Do I Connect USB Network Devices? ..........................................................32
How Do I Troubleshoot My Internet Service Installation? .................................34
How Do I Use My Modem for Telephone Service? .............................................36
Where Do I Place My Modem for Telephone Service?........................................37
What Are the Requirements for Telephone Service?...........................................38
How Do I Install the Modem for Telephone Service?..........................................39
Telephone Service Frequently Asked Questions..................................................42
Having Difficulty? ....................................................................................................44
Tips for Improved Performance .............................................................................46
How Do I Maintain the Battery (Optional Model Only) .....................................47
How Do I Mount the Modem on a Wall? (Optional)...........................................50
Front Panel LED Status Indicator Functions.........................................................53
Notices ........................................................................................................................55
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Summary

IMPORTANT SAFETY INFORMATION

Notice to Installers

Instructions for qualified service personnel to reduce risk of electric shock during servicing.

Heed All Warnings

Adhere to all warnings on the product and in the operating instructions for safe use.

Read, Retain, and Follow These Instructions

Carefully read all safety and operating instructions before operating the product.

Comply with Warnings

Avoid electric shock by complying with all warnings and cautions in the instructions.

Power Warnings

Providing a Power Source

Operate the product only from the specified electrical outlet voltage and frequency.

Grounding This Product (U.S.A. and Canada Only)

Follow safety guidelines to properly ground the product to avoid electric shock and fire hazards.

Overloading

Do not overload mains AC outlets and extension cords to prevent fire or electric shock.

Preventing Power Cord Damage

Handling Replaceable Battery Pack

Warnings and instructions for handling, replacing, and disposing of the battery pack safely.

Usage Warnings

Warnings related to ventilation, placement, and usage of the cable modem.

Selecting a Proper Location

Recommendations for choosing a stable and accessible location for the cable modem.

Cleaning and Product Protection

Cleaning This Product

Instructions for safely cleaning the product using a dry cloth.

Protecting from Foreign Objects and Moisture

Avoid electric shock and fire hazard by keeping objects and moisture away from the product.

Accessories Warnings

Use only manufacturer-specified attachments and accessories to avoid shock or fire.

Service Warnings

Warnings regarding servicing the product and avoiding dangerous voltages.

Obtaining Service and Lightning Protection

Obtaining Service for Product Damage

Steps to take when the product requires service or is damaged.

Checking Product Safety

Service technicians must perform safety checks after service or repairs.

Lightning Protection

Disconnect apparatus during lightning storms to prevent damage from surges.

FCC Compliance

United States FCC Compliance

Device complies with FCC Part 15 limits for Class B digital devices.

FC Declaration of Conformity

Statement of compliance with FCC Rules, including conditions for operation.

Canada EMI Regulation

Statement of compliance for Canadian EMI regulations (ICES-003).

Introduction to the Cable Modem

Benefits and Features

Highlights the modem's capabilities for high-speed Internet and digital telephone service.

Whats In the Carton?

Included Equipment and Accessories

Lists the equipment and accessories included with the cable modem.

Additional Notes on Connections

Provides additional information on required accessories for connecting other devices.

Front Panel Description

Standard Model LED Indicators

Explains the status LEDs for the standard model of the cable modem.

Battery Backup Model LED Indicators

Explains the status LEDs for the battery backup model of the cable modem.

Back Panel Description

Standard Model Ports and Components

Describes the components and ports on the back panel of the standard model.

Battery Backup Model Ports and Components

Describes the components and ports on the back panel of the battery backup model.

Cable Modem Location Guide

Best Location Recommendations

Provides guidelines for positioning the PC and cable modem for optimal connectivity.

System Requirements for Internet Service

PC System Requirements

Lists the minimum hardware and software requirements for PC users.

Macintosh System Requirements

Lists the minimum hardware and software requirements for Macintosh users.

Ethernet Connection Requirements

Specifies requirements for connecting via Ethernet.

USB Connection Requirements

Specifies requirements for connecting via USB.

Setting Up Your Internet Access Account

New Internet Account Setup

Steps for setting up a new high-speed Internet access account with a service provider.

Existing Internet Account Usage

Information for users who already have a high-speed Internet access account.

Connecting Devices for Internet Access

Device Connection and Installation Guide

General guidance on connecting devices to the cable modem for Internet access.

Network Connection Diagram

Illustrates a typical networking option for connecting devices to the modem.

Connecting the Modem for High-Speed Data

Data Service Connection Steps

Provides detailed, ordered steps for connecting the modem for data service.

Configuring TCP;IP Protocol

TCP;IP Configuration for Windows

Instructions for configuring TCP/IP protocol on Windows operating systems.

TCP;IP Configuration for Macintosh

Instructions for configuring TCP/IP protocol on Macintosh operating systems.

Installing USB Drivers

USB Driver Installation for Windows

Step-by-step guide for installing USB drivers on Windows systems.

USB Driver Installation for Windows 2000;XP

Instructions for installing USB drivers on Windows 2000 and XP operating systems.

Ethernet Network Device Requirements

Ethernet Device Connectivity Limits

Details on the number of Ethernet devices that can be connected.

Ethernet Wiring and TCP;IP

Information on wiring standards, distances, and TCP/IP configuration for Ethernet.

Selecting and Placing Ethernet Devices

Ethernet Device Location Selection

Recommendations for choosing the best location for Ethernet network devices.

Connecting Ethernet Network Devices

Ethernet Device Connection Procedure

Steps and considerations for connecting Ethernet devices to the cable modem.

USB Network Device Requirements

USB Device Connectivity Limits

Information on the number of USB devices that can be connected.

USB Wiring and Driver Needs

Recommendations for USB cable types and the necessity of driver installation.

Selecting and Placing USB Network Devices

USB Device Location Selection

Recommendations for choosing the best location for USB network devices.

Connecting USB Network Devices

USB Device Connection Procedure

Steps and considerations for connecting USB devices to the cable modem.

Troubleshooting Internet Service Installation

Renewing IP Address on Windows PCs

Steps to renew the IP address on Windows PCs for Internet access.

Renewing IP Address on Macintosh

Steps to renew the IP address on Macintosh systems for Internet access.

Using Modem for Telephone Service

Contacting Service Provider for Setup

Information needed and conditions to verify for setting up telephone service.

Placing Modem for Telephone Service

Modem Location Recommendations for Phone

Guidelines for selecting an optimal location for the modem for telephone service.

Telephone Service Requirements

Telephone Device and Wiring Needs

Details on device limits, REN, dialing, and wiring for telephone service.

Installing Modem for Telephone Service

Telephone Service Installation Guide

Instructions for connecting the modem for telephone service.

Telephone Connection Diagram

Illustrates the connection options for telephone service.

Telephone Service FAQs

Frequently Asked Questions on Phone Service

Answers to common questions regarding telephone service with the cable modem.

Troubleshooting and FAQs

Frequently Asked Questions on Connectivity

Answers to common user questions about setup and connectivity issues.

Common Troubleshooting Issues

Identifies and provides solutions for common problems with the cable modem.

Tips for Improved Performance

Performance Check and Correction

Provides tips to check and correct issues affecting modem performance.

Battery Maintenance (Optional Models)

Battery Charging and Usage

Guidance on charging, using, and replacing the modem's rechargeable batteries.

Battery Replacement Procedures

Instructions for locating and replacing batteries for single and double battery models.

Wall Mounting the Modem

Wall Mounting Preparation

Steps and items needed before mounting the modem on a wall.

Mounting Illustrations and Dimensions

Visual guide and dimensions for mounting the modem horizontally or vertically.

Front Panel LED Status Indicators

Initial Power Up and Registration Status

Explains LED indicators during the modem's power up, calibration, and registration process.

Normal Operations Status

Explains LED indicator behavior during normal modem operation.

Notices and Disclaimers

Trademarks and Copyright Information

Lists product trademarks, company disclaimers, and copyright notices.

Software and Firmware Use Terms

Outlines terms for using the software and firmware included with the equipment.

FCC Radiation Exposure Statement

Statement on compliance with FCC RF exposure limits for safe installation and operation.

For Information and Support

Technical Support Contact Details

Provides contact details for technical support and customer service across regions.

Scientific Atlanta EPC2203 Specifications

General IconGeneral
BrandScientific Atlanta
ModelEPC2203
CategoryModem
LanguageEnglish

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