6
Recommended Maintenance Schedule
To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, havecontrolandknowledgeof
howoftenyouuseyourscooter,howhardyouuseitandwhereyouuseit. It is the owner's responsibility to perform regular checks
and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance schedule
below.
Note: This maintenance schedule charges a service fee.
Item Component
Mainframe parts Use a soft, wet cloth to wipe the mainframe clean.
Tire pressure
Screws on the
stem top
Mainframe
maintenance
Inflate the tires to 50–55 psi.
Tighten the six screws fixed with the handlebar and the
stem. The suggested torque is 5.5±0.3 N·m.
Tighten the screw on the throttle. The suggested
torque is 2.5±0.1 N·m.
Tighten the screws on the brake levers. The suggested
torque is 5±0.1 N·m.
Tighten the screws on the stem top. The suggested
torque is 1.7±0.1 N·m.
Maintenance Method
Every 3
months
Every 6
months or
every 310
miles (500
km)
After 2 years or
the total
mileage > 3107
miles (5000
km)
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Item Component
Hub motor
Rear wheel
maintenance
Drum Brake
To accelerate and decelerate, check if the hub motor is
stalled or has abnormal sounds.
Check if the rear wheel is stalled or gets shaky, or the axis
shaft is unbalanced.
1) Spin the rear wheel, it spins normally. The rear wheel
shall not stuck or make abnormal sounds.
Note: Slight noise does not affect riding safety. But if the
drum brake makes loud noises when you apply brakes,
please contact customer service for support.
2) Squeeze the brake lever, the rear wheel stops moving.
Maintenance Method
Every 3
months
Every 6
months or
every 310
miles (500
km)
After 2 years or
the total
mileage > 3107
miles (5000
km)
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Ambient light Check the ambient light and see if it lights normally.
Function
Inspection
Function
Inspection
Headlight Check the headlight and see if it lights brightly.
Dashboard Power on the scooter, the dashboard works properly.
Direction
Indicators
Toggle the direction indicator switch to the left/right
respectively, check if the direction indicators on the left/right
side flash normally.
Throttle
Charging
Steering
Buttons
Fault
detection
Press and hold the throttle, then release it, checking for
acceleration and deceleration.
After connecting with the Segway-Ninebot app:
1) Update the firmware to the latest version.
2) Check if the notification of the corresponding error code and
possible causes will prompt when the scooter detects an error.
Charge the scooter:
1) Check if the current battery power displays on the dashboard.
2) Check the LED indicator on the battery charger.
Charging: red, Fully charged: green.
Press or toggle the button 3 times without failure.
Test with left turns and right turns (the steering angle is 60°).
No resistance or lag when turning.
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Battery
assembly
Controller
The battery need to be replaced when it is charged and
discharged for 500 times or the total mileage is more than
9320 miles (15000 km).
Note: It is recommended to charge once every 60 days for
long-term storage.
It is required that original Segway-Ninebot parts shall be used
for repairs and replacements.
Important
parts
Hub motor
07 08
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