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15 Contact
All products are delivered with a free of charge standard warranty that may vary depending on your region and product starting
from the date of your purchase. Please make sure to keep your receipt to identify your purchase location and date. All after
sales regulations shall be followed according to your region/local laws and regulations. You will find the latest standard
warranty terms and conditions, certifications, contacts of local after service centers at our websitewww.segway.com. If you
have any questions or inquiries, for quick and accurate respond, please prepare your Serial Number (which you can find on the
package and your product with format of e.g. “A1BCD2345E0000”) and your receipt of purchase before contacting your local
after service center. In case you need further assistance claiming warranty, please do not hesitate to contact us
1. Local dealer or retailer
Please consult your unit with prove of delivery, receipt or order confirmation to your local dealer or retailer.
You can also checkwww.segway.comfor local official distributor contacts.
2. EMEA: Segway Europe BV.
Hogehilweg 8 ,1101 CC Amsterdam ,The Netherlands
E-mail：service@segway.eu.com
3. APAC: Ninebot Inc.
1F A1 BLDG., ZGC DongSheng Science Park(Northern Territory), 66 Xixiaokou Rd. Haidian Disct. Beijing, China
Tel：+86-10-84828002 (Consultation) 400-607-0001 (After-sales service)
E-mail：sales@ninebot.com (Consultation) service@ninebot.com (After-sales service)
Product warranty shall be followed and regulated base on the local region laws and regulations.
Warranty shall start from the purchasing date with valid invoice and stamped warranty sheet.
Unit with activation requirement needs to be properly activated before the warranty claim.
Warning
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