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Removing Stuck Labels
If a label becomes stuck in your printer, remove it as follows:
1． Make sure that the SLP is turned off. If the Status Light is on, hold the Power Button until the SLP is
turned off.
2． Swivel the Roll Cover open. With a pair of scissors, cut the label stock between the label roll and the
paper inlet slot.
3． Remove the Print Engine Cover by pulling it toward you while pressing the left and right side of the
Print Engine Cover.
4． Release the pressure on the label stock by moving the Platen Release Lever forward. When you let
go of the Platen Release Lever, it goes back to the original position. Hold the Platen Release Lever
until a label is removed.
5． Remove the stuck label.
CAUTION: DO NOT touch the print engine. It may be hot.
6． Return the Platen Release Lever to the original position.
7． Replace the Print Engine Cover, starting at the bottom, and push the top edge forward until the Print
Engine Cover snaps into place.
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