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SendQuick Alert User Manual

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Product Overview Product Setup Troubleshoot Contact Us
Product Overview Product Setup Troubleshoot Contact Us
TALARIAX PTE LTD
76 Playfair Road #08-01 LHK 2 Building Lobby 1 Singapore 367996
Tel: +65 6280 2881 Fax: +65 6280 6882
Email: info@talariax.com Support: support@talariax.com
Website: www.talariax.com
Contact Us
Copyright © 2001 - 2015 TalariaX Pte Ltd. All Rights Reserved. sendQuick product name is a registered trademark of TalariaX Pte Ltd, a company incorporated in the Republic of Singapore.
Prior to set up of the sendQuick SMS appliance gateway, it is absolutely necessary to familiarise yourself with the hardware set up information as
documented in the Product Information Guide. Please refer to the sendQuick user manual for a comprehensive list of system set up instructions.
PREREQUISITES
Power Socket / Source / Point
2G Modem
3G Modem
RJ 45 Cable / LAN Cable IP Address / Netmask / Gateway IP
SIM Card (Pre-paid or Post-paid from any operator)
Monitor and Keyboard (applicable to Desktop Editions sendQuick Alert, sendQuick Alerter & sendQuick Enterprise)
Guide To Using The Modem
Hard Disk Acvity Indicator
Power Status Indicator
Power On Buon
Serial & VGA Ports
Serial Ports
USB Ports
USB Ports
Network Connector
Eth0 Eth1
Power Input Connector
Network Ports
USB Ports
Console Port
USB Ports
Front Panel & Configuraon Buons
Serial & VGA Ports
Serial & VGA Ports
Power On/Off Switch
Power Connector
Network Ports
USB Ports
USB Ports
Front Panel & Configuraon Buons
Console Port
Power/Status/Hard Disk Acvity Indicators
Power Connector
Power On/Off Switch
Power/Status/Hard Disk Acvity Indicators
!
USB Connectors
Antenna
Power Adaptor
SIM Card Slot
Main Antenna Connector
Auxiliary Antenna Connector
1. It is important that you do not place the modem’s antenna
on/near any machines. Place the antenna on metal surfaces like
the top of the server rack or non-machine surface.
2. The modem LED indicator should blink to indicate normal
operaon (blink in a regular interval). If the LED indicator is not
blinking, it could be due to the following errors:
a) The external antenna is not connected
Please ensure the external antenna is connected to the main
antenna connector.
b) The SIM Card PIN number is not disabled
Please remove the SIM card from the modem and transfer it
to a mobile phone. Go to the mobile phone’s Menu>Security
Sengs>Disable PIN (This is to disable the PIN in the SIM card, if
any)
c) The SIM Card cover is not properly covered and the SIM Card
is not properly inserted
Remove the insert the SIM Card and ensure that the GSM
modem cover is properly covered
d) The modem is not connected properly
Please remove the modem and the USB cable from the
system (wait for 20 seconds) and subsequently plug in the
modem again. (This is to allow the modem task to restart when
the modem is plugged in)
3. If you intend to remove the SIM Card from the modem for
more than a day, please detach the modem and USB Cable from
the system.
4. Should you use more than two GSM modems, please use the
USB Hub which has an external power supply. The external
power supply from the USB Hub must be connected and turned
on, to ensure sufficient power to the mulple USB modems.
5. Please connect both ends of the USB connector to the USB
slots on the sendQuick® server.
Antenna
USB Connectors
SIM Card Slot
Product Installation GuideProduct Installation Guide
Front View Rear View
Front View Rear View
Front View Rear View
Enterprise
Avera
Entera
ConeXa 100
ConeXa 300
Alert Plus
Alert
Communications
Alerter
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SendQuick Alert Specifications

General IconGeneral
BrandSendQuick
ModelAlert
CategoryGateway
LanguageEnglish

Summary

Prerequisites for Setup

Modem Installation and Troubleshooting

Antenna Placement and Operation

Instructions on proper placement of the modem's antenna and checking its operational status via LED indicator.

Modem LED Indicator Troubleshooting

Guidance on diagnosing issues based on modem LED blinking patterns, including antenna connection and SIM card status.

Modem Connection and Power Requirements

Details on connecting modems, using USB hubs for multiple modems, and proper USB cable connection to the server.

SendQuick Product Overviews

SendQuick Alert and Alerter

Overview of SendQuick Alert and Alerter models, showing front and rear views with network and USB connectors.

SendQuick Enterprise

Overview of SendQuick Enterprise, detailing front and rear views with network, console, and USB ports.

SendQuick Alert Plus and Communications

Overview of SendQuick Alert Plus and Communications, showing front and rear views with ports and power switch.

SendQuick Avera and Entera

Overview of SendQuick Avera and Entera models, featuring front and rear views with ports and power switch.

SendQuick ConeXa 300

Overview of SendQuick ConeXa 300, displaying front and rear views with network, console, and USB ports.

System Setup and Configuration

Appliance Setup and Initial Power On

Steps to connect power, insert SIM card, and connect the modem to the system after it starts up.

Console Configuration Method A

Procedure for configuring IP, Netmask, and Gateway via the system console using keyboard and monitor.

LAN (Cross Cable) Configuration Method B

Steps for direct connection and configuration using a cross cable between the system and a laptop.

Administrator Login and Initial Settings

Instructions for logging into the administrator interface and changing IP, Netmask, and Gateway settings.