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Sennheiser CX 400BT True Wireless User Manual

Sennheiser CX 400BT True Wireless
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CX 400BT True Wireless
True wireless stereo earphones
Model: CX400TW1, CX400TW1 R, CX400TW1 L, CX400TW1 C
Instruction manual
Use the search function, the navigation (left) or the following links:
Start
“Product overview”
“Getting started”
“Using the earphones”
“FAQ/If a problem occurs ...
“Specifications”
Sennheiser electronic GmbH & Co. KG
Am Labor 1
30900 Wedemark
Germany
www.sennheiser.com
Version: 11/20 A03
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Sennheiser CX 400BT True Wireless Specifications

General IconGeneral
Driver TypeDynamic
Driver Size7mm
Frequency Response5 Hz - 21 kHz
Bluetooth Version5.1
Bluetooth CodecSBC, AAC, aptX
Charging PortUSB-C
Water ResistanceIPX4
MicrophoneYes
Touch ControlsYes
Companion AppSennheiser Smart Control
Bluetooth ProfilesA2DP, AVRCP, HFP
Battery Life7 hours (earbuds), 20 hours (with case)
Charging Time1.5 hours
Wireless Range10 meters
Weight6g per earbud
Noise CancellationPassive Noise Isolation

Summary

Important Safety Instructions

Health and Accident Prevention

Guidelines to protect hearing from high volume levels and avoid inserting earphones too deep.

Product and Malfunction Prevention

Instructions on keeping the product dry, avoiding extreme temperatures, and using approved parts.

Lithium Battery Safety Instructions

Warning about risks like explosion or fire development associated with mishandled rechargeable batteries.

Package Contents

Included Items

Lists the earbuds, charging case, USB cable, and different sizes of ear adapters.

Online Resources

Provides links for the detailed instruction manual, Smart Control app, and accessories.

Product Overview

Charging Case Components

Details the LED, buttons, battery, compartments, and magnetic holders of the charging case.

Earphone Components

Describes the touch control panel, ear adapters, status LEDs, microphones, and batteries of the earbuds.

LED Indications

Charging Case LED Status

Explains LED signals for charging status when earbuds are inserted or not.

Earbud LED Status

Details LED indications for charging status and errors on the earbuds and charging case.

Voice Prompts and Sounds

Earbud LED and Voice Prompt Meanings

Defines LED signals and voice prompts for pairing, connection, and battery status.

Voice Prompt List

Lists common voice prompts like 'Power on', 'Connected', and 'Pairing successful'.

Getting Started

Waking Up and Charging Earbuds

Instructions on how to wake up and charge the earbuds and charging case.

Selecting Suitable Ear Adapters

Guidance on choosing the correct ear adapter size for optimal fit and sound quality.

Connecting to Bluetooth Device

Steps to establish a Bluetooth connection between the earphones and a device.

Installing Smart Control App

Instructions for downloading and installing the Sennheiser Smart Control app on a smartphone.

Using the Earphones

Battery Information and First Use

Details on battery life, charging process, and initial setup recommendations.

Charging the Rechargeable Battery

Step-by-step guide for charging the earbuds and charging case via USB.

Bluetooth Pairing Process

Explains Bluetooth compatibility and the pairing process with devices.

Pairing Earbuds with Each Other

Instructions on how to pair the right and left earbuds with each other.

Managing Bluetooth Connections

How to switch connections, disconnect, and manage paired devices via the app.

Earbud Fit and Insertion

Guidance on selecting ear adapters and correctly inserting earbuds into the ears.

Powering Earphones On and Off

Procedures for switching the earphones on and off, including automatic idle mode.

Volume Adjustment

How to increase or decrease the volume using the earbud touch controls.

Voice Assistant and Music Control

Using the voice assistant, playing, pausing, and skipping music tracks.

Call Management

Making, accepting, rejecting, and ending calls using the earphones.

Auto Call and Battery Status Display

Managing auto call acceptance and displaying battery charge status.

Sound Customization

Adjusting sound effects, equalizer, voice prompts, and control functions via the app.

Storing and Transporting Earphones

Guidelines for storing and transporting the earphones safely in the charging case.

Care and Maintenance

Cleaning the Earbuds and Charging Case

Instructions on cleaning the product using a soft cloth and avoiding liquids.

Replacing Ear Adapters

Steps for removing and attaching new ear adapters for hygiene purposes.

Rechargeable Battery Information

Information regarding battery performance, warranty, and handling defects.

Installing Firmware Updates

How to download and install firmware updates using the Smart Control app.

FAQ and Troubleshooting

Bluetooth Transmission Range Issues

Explains behavior when leaving Bluetooth range and how to re-establish connection.

Resetting the Earphones

Steps to reset earphones to factory default settings to resolve operational issues.

Factory Reset Procedure

Detailed steps for performing a factory reset via the charging case or app.

Specifications

Manufacturer Declarations

Warranty Information

Details the warranty period and where to find current conditions.

EU Declaration of Conformity

States compliance with relevant EU directives for radio equipment.

Disposal Guidelines

Information on proper disposal of the product and batteries according to regulations.

Trademarks and Licenses

Lists registered trademarks and mentions of third-party licenses.

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