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Sennheiser CX Plus True Wireless User Manual

Sennheiser CX Plus True Wireless
41 pages
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CX Plus True Wireless
CX Plus SE True Wireless
CX 500BT True Wireless
True Wireless stereo earbuds
Model: CXPLUSTW1, CXPLUSTW1 R, CXPLUSTW1 L, CXPLUSTW1 C
Instruction manual
Use the search function, the navigation (left) or the following links:
Start
“Product overview”
“Getting started”
“Using the earbuds”
“FAQ/If a problem occurs ...
“Specifications”
Sonova Consumer Hearing GmbH
Am Labor 1
30900 Wedemark
Germany
www.sennheiser-hearing.com
Version: 06/22 A02
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Sennheiser CX Plus True Wireless Specifications

General IconGeneral
Headset typeBinaural
Product typeHeadset
Product colorWhite
Wearing styleIn-ear
Recommended usageMusic
Battery typeBuilt-in battery
Battery recharge time1.5 h
Right earpiece battery capacity55 mAh
Battery capacity (charging case)400 mAh
Package depth170 mm
Package width115 mm
Package height47 mm
USB connectorUSB Type-C
USB connectivityYes
Bluetooth profilesA2DP, HFP, AVRCP
Connectivity technologyWireless
Ear couplingIntraaural
Headphone frequency5 - 21000 Hz
Microphone typeBuilt-in
Microphone frequency100 - 10000 Hz
Weight and Dimensions IconWeight and Dimensions
Depth42.3 mm
Width33.8 mm
Height59 mm
Charging case weight35 g
Left earpiece weight6 g

Summary

Important Safety Instructions

Health and Accident Safety

Addresses hearing protection, safe earbud insertion, and magnetic field interference risks.

Product Damage Prevention

Covers keeping the product dry, avoiding extreme temperatures, and proper cleaning methods.

Rechargeable Battery Safety

Details warnings and precautions for lithium-ion batteries, including charging and disposal.

Ingress Protection Rating

Explains the IPX4 rating and limitations for water resistance.

Data Collection & Firmware Updates

Outlines data handling for firmware updates via the Smart Control app.

Intended Use and Liability

Defines the product's intended use and the manufacturer's liability limitations.

Package Contents

Product Overview

Charging Case Components

Describes the components and LED indications of the charging case.

Earbud Component Identification

Identifies the parts of the left and right earbuds, including touch controls and microphones.

Charging Case LED Indicators

Explains the meaning of different LED light patterns on the charging case.

Earbud LED Indicators

Details the meaning of LED light patterns on the earbuds during operation.

Voice Prompt Meanings

Lists common voice prompts and their corresponding actions or states.

Getting Started

Initial Charging and Wake-up

Instructions for waking up the earbuds and charging them for first use.

Ear Adapter Selection

Guidance on choosing the correct ear adapter size for optimal fit and sound.

Bluetooth Device Connection

Steps to pair the earbuds with a smartphone or other Bluetooth-enabled device.

Smart Control App Installation

Instructions for downloading and installing the companion app for advanced features.

Using the Earbuds

Battery Info and First Use

Details operating times, charging, and initial setup recommendations.

Charging Earbuds and Case

Step-by-step guide for charging the earbuds and the charging case.

Bluetooth Connection Details

Information on Bluetooth version, codecs, and connection stability.

Pairing with Bluetooth Devices

Detailed procedure for pairing the earbuds with a smartphone via Bluetooth.

Managing Bluetooth Connections

How to switch between paired devices and disconnect from a Bluetooth device.

Pairing Spare Earbuds

Instructions for pairing a replacement earbud with the charging case.

Smart Control App Setup

Guide to installing and using the Sennheiser Smart Control app.

Earbud Fit for Sound Quality

Reiteration of how to select and fit ear adapters for optimal comfort and seal.

Earbud Power Management

Procedures for turning the earbuds on and off, and auto-idle mode.

Adjusting Volume Levels

How to control the volume using the earbuds' touch controls.

Active Noise Cancellation (ANC)

Explanation of ANC function, its effectiveness, and how to activate/deactivate it.

Transparency Mode Function

How to enable listening to ambient sounds and adjust settings.

Voice Assistant & Smart Pause

Using voice assistants and the automatic music pause/resume feature.

Music Playback Control

Controls for playing, pausing, skipping tracks, and managing music playback.

Call Management

How to answer, reject, end calls, and manage active calls using the earbuds.

Auto Call & Sidetone Functions

Features for automatic call acceptance and hearing your own voice during calls.

Sound & Control Settings

Customizing equalizer, voice prompts, and control functions via the app.

Storing and Transporting Earbuds

Proper methods for storing and transporting the earbuds in the charging case.

Care and Maintenance

Cleaning Instructions

Guidelines for cleaning the charging case, earbuds, and ear adapters.

Rechargeable Battery Information

Details on battery performance, warranty, and handling defective batteries.

Firmware Update Process

Steps for updating the product's firmware using the Smart Control app.

FAQ and Troubleshooting

FAQ and Suggested Solutions

Directs users to the website for FAQs and suggested solutions.

Bluetooth Transmission Range

Explains issues related to leaving the Bluetooth range and re-establishing connection.

Resetting Earbuds

Procedure for performing a soft reset on the earbuds.

Factory Default Reset

Steps to reset earbuds to factory settings, clearing pairing data.

Pairing Spare Earbuds

Instructions for pairing a replacement earbud with the charging case.

Manufacturer Declarations

Warranty Information

Details the product warranty period and how to claim service.

Compliance and Declarations

Covers EU and UK declarations of conformity and regulatory compliance.

Disposal Guidelines

Instructions for environmentally friendly disposal of the product and batteries.

Trademarks and Logos

Lists registered trademarks and logos associated with the product and its components.

FCC and ISED Statements

Regulatory statements regarding FCC and ISED compliance, including interference guidelines.

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