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Sennheiser CX Plus User Manual

Sennheiser CX Plus
41 pages
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CX Plus True Wireless
CX Plus SE True Wireless
CX 500BT True Wireless
True Wireless stereo earbuds
Model: CXPLUSTW1, CXPLUSTW1 R, CXPLUSTW1 L, CXPLUSTW1 C
Instruction manual
Use the search function, the navigation (left) or the following links:
Start
“Product overview”
“Getting started”
“Using the earbuds”
“FAQ/If a problem occurs ...
“Specifications”
Sonova Consumer Hearing GmbH
Am Labor 1
30900 Wedemark
Germany
www.sennheiser-hearing.com
Version: 06/22 A02
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Sennheiser CX Plus Specifications

General IconGeneral
TypeTrue Wireless
Noise CancellationActive Noise Cancellation
Transparency ModeYes
Bluetooth Version5.2
Water ResistanceIPX4
Bluetooth CodecSBC, AAC, aptX, aptX Adaptive
Microphones2 per earbud
Touch ControlsYes
Voice Assistant SupportYes
Battery LifeUp to 8 hours (earbuds) / Up to 24 hours (with charging case)
Charging TimeApprox. 1.5 hours
Frequency Response5 Hz - 21 kHz
Driver Size7mm
Weight6g (single earbud), 35g (charging case)

Summary

Important Safety Instructions

Preventing Health and Accident Damage

Safety guidelines to prevent harm to users and avoid accidents.

Preventing Product Damage and Malfunctions

Instructions to prevent damage to the earbuds and ensure proper function.

Safety Instructions for Lithium-ion Rechargeable Batteries

Lithium-ion Battery Safety

Specific safety precautions for the product's rechargeable batteries.

Earbud Ingress Protection Rating

Information on the earbuds' water and dust resistance rating (IPX4).

Notes on Data Collection and Firmware Updates

Data Collection and Firmware Updates

Details on how product data is handled and firmware can be updated.

Intended Use and Liability

Defines the proper use of the product and limits liability.

Package Contents

Included Items and Online Resources

Lists all items in the package and where to find additional documentation.

Product Overview

Charging Case Components

Identifies and explains the parts of the charging case.

Earbud Components

Identifies and explains the parts of the earbuds.

Charging Case LED Indications

Explains the meaning of different LED light patterns on the charging case.

Earbud LED Indications

Explains the meaning of LED light patterns on the earbuds.

Voice Prompts and Meanings

Lists available voice prompts and their corresponding meanings for the earbuds.

Getting Started

Initial Setup and Charging

Steps to wake up and charge the earbuds and charging case.

Selecting Ear Adapters for Fit

Guidance on choosing the correct ear adapter size for optimal fit.

Connecting to Bluetooth Devices

Instructions for pairing the earbuds with a smartphone via Bluetooth.

Installing the Smart Control App

Steps to download and install the companion app for extended features.

Using the Earbuds

Battery Information and First Use

Details on battery life, charging, and initial product setup.

Charging the Earbuds and Charging Case

Step-by-step guide to charging the earbuds and the charging case.

Bluetooth Connection Basics

Information on Bluetooth compatibility and connection process.

Managing Paired Bluetooth Devices

How to view, connect, or disconnect paired Bluetooth devices.

Pairing with a Bluetooth Device

Detailed instructions for pairing the earbuds with a new Bluetooth device.

Switching Bluetooth Connections

How to switch audio connection between different paired devices.

Disconnecting from Bluetooth

Steps to disconnect the earbuds from a connected Bluetooth device.

Pairing a Spare Earbud

Instructions for pairing a replacement earbud with the other one.

Spare Earbud Pairing Process

Detailed steps and confirmation for pairing a spare earbud.

Installing the Smart Control App

Guide to installing the Sennheiser Smart Control app for full functionality.

Optimizing Earbud Fit

How to select and attach ear adapters for best sound and comfort.

Inserting Earbuds Correctly

Proper technique for inserting earbuds into the ears for a secure fit.

Powering the Earbuds On

Steps to turn the earbuds on and connect to a Bluetooth device.

Powering the Earbuds Off

How to switch the earbuds off by placing them in the charging case.

Adjusting Audio Volume

Instructions on how to control the volume using the earbud touch controls.

Understanding Active Noise Cancellation (ANC)

Explanation of the ANC feature and its benefits for reducing ambient noise.

Activating/Deactivating ANC

How to turn the Active Noise Cancellation (ANC) on and off.

Transparency Mode Explained

How to enable Transparency Mode to hear ambient sounds.

Adjusting Transparency Mode Settings

Customizing Transparency Mode behavior via the Smart Control app.

Voice Assistant and Dialing

How to activate and use the smartphone's voice assistant.

Smart Pause Function

Explanation of automatic music pausing when an earbud is removed.

Controlling Music Playback

Overview of controlling music playback with earbud gestures.

Play/Pause Music

How to play or pause music using the earbud controls.

Play Previous Track

How to skip to the previous track in a playlist.

Play Next Track

How to skip to the next track in a playlist.

Making and Managing Calls

How to make, accept, reject, and end calls using the earbuds.

Auto Call Function

How incoming calls are automatically accepted when earbuds are removed.

Sidetone Function

Enables hearing your own voice during calls for comfort.

Checking Battery Status

How to check the battery level of the earbuds and charging case.

Charging Case Battery Status LEDs

Detailed explanation of LED indicators for charging case battery status.

Adjusting Sound Effects and Equalizer

Customizing audio playback with equalizer presets or custom settings.

Setting Voice Prompts and Beep Sounds

Changing language, type, or disabling voice prompts and beep sounds.

Customizing Control Functions

Personalizing touch control functions for music and other commands.

Storing and Transporting Earbuds

Guidelines for safely storing and transporting the earbuds in the charging case.

Care and Maintenance

Cleaning Earbuds and Charging Case

Instructions for cleaning the product components to ensure longevity.

Replacing Ear Adapters

How to replace ear tips for hygiene and optimal fit.

Built-in Rechargeable Battery Information

Information regarding the product's rechargeable battery performance and warranty.

Installing Firmware Updates

Steps for updating the earbuds' firmware using the Smart Control app.

FAQ and Troubleshooting

Finding Answers to Common Questions

Where to find FAQs and suggested solutions for common issues.

Bluetooth Transmission Range Issues

Troubleshooting problems related to Bluetooth connection range.

Resetting the Earbuds

How to perform a basic reset of the earbuds to resolve minor issues.

Factory Reset Procedure

Step-by-step guide to resetting earbuds to factory default settings.

Pairing a Spare Earbud

Instructions for pairing a replacement earbud with the charging case.

Spare Earbud Pairing Confirmation

Visual confirmation and steps for pairing a spare earbud.

Specifications

Manufacturer Declarations

Product Warranty Information

Details about the product's warranty period and claim process.

EU and UK Conformity Statements

Compliance declarations for European and UK regulations.

Notes on Proper Product Disposal

Guidelines for environmentally responsible disposal of the product and batteries.

Trademark Acknowledgments

Lists trademarks belonging to Apple, Google, Bluetooth SIG, and Qualcomm.

FCC and ISED Compliance Statements

Regulatory compliance information for the US and Canada regarding radio frequency emissions.

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