How to fix Sennheiser Wireless Headphones that won't turn on?
- AAngela StaffordJul 28, 2025
If your Sennheiser Wireless Headphones won't turn on, the most likely cause is that the battery is empty. To resolve this, charge the headphones.
How to fix Sennheiser Wireless Headphones that won't turn on?
If your Sennheiser Wireless Headphones won't turn on, the most likely cause is that the battery is empty. To resolve this, charge the headphones.
What to do if Sennheiser Wireless Headphones have no audio?
If you're not getting any sound from your Sennheiser Wireless Headphones, it could be due to several reasons. First, ensure your headphones are properly paired with your device. If they are not paired, you should pair them. Also, check that your headphones and smartphone are switched on. Make sure that Bluetooth is activated on your smartphone. If the issue persists, try clearing the pairing settings from the headphones and pairing them again.
Headset type | Binaural |
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Product type | Headset |
Product color | Black, Yellow |
Wearing style | In-ear |
Recommended usage | Sports |
Sound pressure level (max) | 112 dB |
Bluetooth | Yes |
Wireless range | 10 m |
RF connectivity | No |
Bluetooth version | 4.2 |
Bluetooth profiles | A2DP, AVRCP, HFP, HSP |
Connectivity technology | Wireless |
Impedance | 28 Ω |
Driver type | Dynamic |
Ear coupling | Intraaural |
Headphone frequency | 17 - 20000 Hz |
Total Harmonic Distortion (THD) | 0.5 % |
Cables included | USB |
Battery type | Built-in battery |
Brand compatibility | Any brand |
Microphone type | In-line |
Weight | 15.07 g |
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Precautions to prevent hearing damage and accidents.
Guidelines to prevent product damage and malfunctions.
Defines proper product usage and limits Sennheiser's liability.
Safety instructions for the rechargeable lithium-polymer battery pack.
Highlights key features like sweat resistance and audio quality.
Details Bluetooth version and compatibility standards.
Explains audio quality benefits of aptX and aptX Low Latency codecs.
Lists all items included in the product package.
Identifies and labels all parts of the CX SPORT headphones.
Explains the meaning of pictograms used for button presses.
Details the meaning of various LED light patterns.
Explains specific LED indications for different operational states.
Describes the functions assigned to each button on the headphones.
Information on charging time and initial charging recommendations.
Detailed instructions on how to charge the headphones.
Explains the initial pairing process and device capacity.
Step-by-step guide to pairing headphones with a smartphone via Bluetooth.
Instructions on how to disconnect the headphones from a paired device.
Guidance on how to wear the headphones for a secure and comfortable fit.
Instructions for switching the headphones on and off.
How to increase or decrease the volume level for music and calls.
Methods to check the remaining battery life and indicators.
Control music playback by playing or pausing tracks.
Skip to the next or previous track in the playlist.
How to initiate, answer, reject, and end phone calls.
Features like call transfer, muting, and redialing.
How to use voice commands for dialing and other functions.
Guide on changing ear adapters and fins for a better fit.
Instructions on how to clean the in-ear headphones properly.
Advice on storing and handling the headphones to prevent damage.
Information regarding the performance and potential defects of the battery.
Solutions for when no sound is detected from the headphones.
Troubleshooting steps for headphones not connecting to devices.
Solutions for when headphone buttons do not respond.
Explains the limitations and behavior when outside Bluetooth range.
Steps to remove previously paired Bluetooth devices.
Detailed technical specifications for the Bluetooth module.
Compliance information for USA, Canada, Europe, Australia, Singapore, Korea, Japan, Taiwan, and China.
Formal declarations regarding FCC and Industry Canada regulations.
Information on RF exposure limits and compliance.