12
USER MANUAL
Issue Reason Solution
No lighting in the interior
of the cabinet
Unit is not plugged in
Inspect power source, ensure power cord is
undamaged
LED light failure Replace LED lights
Rotating display has stopped
rotating
Motor damage Replace motor
Door(s) not completely closed
Close door(s), check magnetic door(s)
sensor(s)
Unit is not hot enough
Thermostat off Dial in temperature
Defective Thermostat or Heating Element
Contact place of purchase or authorized
service agent
Unit has not had enough time to preheat
Allow unit 30 minutes to reach operating
temperature
Temperature is set too low Change the temperature to a higher setting
Door(s) are not closed completed Make sure door(s) are completely closed
Unit is too hot
Temperature is set too high Change the temperature to a lower setting
Unit is connected to incorrect power
supply
Contact authorized service agent
Defective Thermostat or Heating Element
Contact place of purchase or authorized
service agent
Product is too dry
Door(s) are open Make sure door(s) are completely closed
Water tank is empty Fill water tank up
Unit is not working at all
Unit is not plugged in Plug unit into proper power supply
Unit is not turned on Turn unit on using on/off switch
Circuit breaker tripped Reset circuit breaker
Controls are defective
Contact place of purchase or authorized
service agent
Defective thermostat or heating element
Contact place of purchase or authorized
service agent
TROUBLESHOOTING
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