19
142 x 208 mm
Order number Accessories/spare part
9814-048 Filter set
6982-048 Dust container with lter
2361-048 Mains adapter with connection cable
3709-048 Floor nozzle
3627-048 Brush roller for oor tool
0024-048 Short crevice tool
9812-048 Long crevice tool
9811-048 Brush attachment
Troubleshooting
Troubleshooting by yourself
To ensure that you do not encounter any problems, it is important to empty the dust container regularly and
take this opportunity to check the lters and clean them if they are dirty. However, if you do encounter any
problems with the appliance, use the following table to determine whether you can solve the problem yourself.
Before troubleshooting, ensure the unit is switched off and not charging.
Problem Possible cause / solution
Appliance cannot be switched
on.
The battery is dead and the LED is off. Switch off the appliance and charge the battery.
►Chapter “Charging the battery”
The appliance cannot be
charged (LEDs do not ash).
The mains adapter or appliance is not correctly inserted. Check that the mains adapter
is correctly seated in the charging socket of the handset. Check that the mains adapter
is properly connected to the power outlet.
When using the charging socket on the back of the handpiece, check that the plug is
correctly seated in the charging socket and that the handset is correctly engaged.
►Chapter “Charging the battery”
The rechargeable battery is
fully charged but the appliance
is hardly picking up any dirt.
Empty the dust container or clean the lter. ►Chapter “Cleaning and servicing the
appliance”
Operating duration
is becoming ever shorter.
The brush roller is soiled and must be cleaned; ►chapter “Cleaning the brush roller”
Clean the lter. ►Chapter “Cleaning and servicing the appliance”
The brush roller rotates slowly
or irregularly.
The brush roller is soiled and must be cleaned. ►Chapter “Cleaning the brush roller”
If this table does not help, please contact our service hotline (see contact details in the separate warranty booklet).
Disposal
Devices and batteries marked with this symbol must be disposed of separately from household waste. These
appliances and rechargeable batteries contain valuable raw materials that can be recycled. Proper disposal of
these items protects the environment and public health. Return the appliance and the rechargeable battery
separately to the appropriate collection points for disposal. Your local authority or dealer can provide information about
proper disposal.
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