Shandong BK-T680 - User Manual

Questions and Answers

K
kaylee12Aug 16, 2025
Why is my Shandong BK-T680 printout not clear?
- J
  James BrownAug 16, 2025
  The printout might be unclear because the paper is loaded in the wrong direction or is of poor quality. Ensure the paper roll is loaded correctly and use recommended paper. The print head might also need cleaning, or the print darkness may be set too low, so clean the print head and adjust print darkness. Finally, check that the input voltage is sufficient by using a power supply that meets the printer's requirements.
D
David ThomasAug 19, 2025
What to do if my Shandong Printer doesn't work after receiving commands?
- E
  Erica LaneAug 19, 2025
  If your printer isn't working after receiving commands, it could be in an error state. Also, ensure the communication cable is correctly connected. You can print a self-test page and set the interface again according to the information on it.
D
Deborah ScottAug 22, 2025
What to do if my Shandong BK-T680 Printer stops printing and warns errors during printing?
- L
  Lisa WrightAug 22, 2025
  The printer may stop and warn errors due to a paper end, paper jams in the cutter, dust or wastepaper covering the paper near end sensor, or because the printer is set to stop when paper is near the end. Install a new paper roll, check the cutter path for obstructions, and clean the paper near end sensor.
J
jasonfuentesAug 25, 2025
What to do if the Shandong Printer can’t feed paper automatically?
- E
  ebennettAug 26, 2025
  If your printer isn't feeding paper automatically, it could be due to an irregular paper head, paper jams, the paper out sensor not being covered, or dust on the sensor. Dispose of the paper head as required, remove any jammed paper, ensure the paper out sensor is fully covered by the front head of the paper, and clean the paper out sensor.
S
Scott RoyAug 28, 2025
What to do if printing data is lost and no printing on Shandong Printer?
- D
  Debra BarnesAug 28, 2025
  If printing data is lost and nothing is printing, make sure the top cover module is closed properly. Also, check for and remove any jammed paper.
J
Jeremy JacksonAug 31, 2025
What to do if the receipt can’t be ejected out smoothly from Shandong BK-T680?
- E
  ebakerAug 31, 2025
  If the receipt isn't ejecting smoothly, it's likely due to a paper jam. Inspect the paper path, remove any wastepaper, and then reload the paper.
J
Jennifer PatelSep 3, 2025
How to fix Shandong BK-T680 Printer when LED isn’t light and printer doesn’t work?
- M
  Mark JamesSep 3, 2025
  If the LED isn't lit and the printer isn't working, ensure the printer is correctly connected to a power source and that the printer is turned on.
E
Eileen AlexanderSep 6, 2025
What to do if the paper not stops at the normal printing position after automatically paper feeding in Shandong BK-T680?
- B
  Brandon WintersSep 6, 2025
  If the paper doesn't stop at the normal printing position after feeding, it may be caused by dust or wastepaper covering the paper out sensor. Clean the paper out sensor.
C
Cristina MaloneSep 9, 2025
Why paper roll can’t be loaded into paper holder smoothly in Shandong BK-T680?
- K
  Kimberly RobinsonSep 9, 2025
  If the paper roll doesn't load smoothly into the paper holder, it's likely because the core ID of the paper roll doesn't match the printer. Replace the paper with a compatible roll.
D
danielclarkSep 12, 2025
What to do if Shandong BK-T680 Printer cutter works abnormally?
- J
  Jessica YoungSep 12, 2025
  If the cutter is working abnormally, it may be due to paper jams in the cutter path. Check if there are sundries in the cutter path. If the cutter is broken contact SNBC or your local distributor.

Summary

Declaration

Copyright and Trademark

Warnings and Certifications

General safety warnings, cautions, and manufacturer certifications.

Contact Information

Manufacturer's contact details including address, hotline, fax, and website.

Safety Instructions

General Installation and Operation Safety

Essential guidelines for safe installation and operation of the printer.

Overview

Introduction to BK-T680

Introduces the BK-T680 printer, its features, and applications.

Key Features

Details the printer's main features, including printing speed and reliability.

Printer Applications

Explains the printer's compatibility with ESC/POS and character processing.

Routine Printer Maintenance

Lists routine maintenance tasks like paper replacement and cleaning.

Technical Specifications

Detailed Specifications

Comprehensive technical specifications for printing, media, interfaces, and power.

Paper Specifications

Specifies paper types, width, thickness, and recommended paper models.

Recommended Paper Models

Lists recommended continuous and marked paper specifications.

Marked Paper Requirements

Details requirements for marked paper, including mark position and dimensions.

Structure and Functions

Physical Appearance

Illustrates the printer's physical appearance with numbered parts.

Overall Dimensions

Provides dimensional drawings of the printer.

Printer Dimensions with Options

Presents dimensional drawings of the printer with presenter and anti-jam module.

Print Module and Controls

Describes the print module and controlling components like buttons and LEDs.

Print Module Component Functions

Explains the function of the top cover locking axis, CUT, FEED, RESET buttons, and PAPER LED.

Status Indicators (ERROR;POWER LEDs)

Explains the meaning and behavior of the ERROR and POWER LEDs.

Presenter Mechanism

Details the presenter mechanism and its components.

Installation and Suggestions

Unpacking and Initial Checks

Instructions for unpacking the printer and checking contents.

Adjusting Paper Guide

Guide on how to adjust the paper guide for different paper widths.

Adjusting Mark Sensor Position

Instructions for adjusting the mark sensor position for accurate paper mark detection.

Grounding the Printer

Explains how to properly ground the printer for safety.

Connecting the Power Adapter

Steps for connecting the power adapter to the printer.

Connecting Interface Cables

Instructions for connecting the interface cable to the printer and PC.

Installing and Loading Paper Roll

Detailed steps for installing and loading the paper roll.

Paper Loading Procedures

Describes the process of paper loading and handling paper jams.

Installing the Printer Unit

Guidelines for installing the printer into a larger system.

Printer Installation Notices

Important notices regarding printer installation environment and placement.

Fixing the Printer

Instructions on how to physically fix or mount the printer.

Printer Operation and Space Requirements

Details the required space for operating and maintaining the printer.

Installing the Printer Driver

Step-by-step guide for installing the printer driver.

Typical Driver Installation

Instructions for performing a typical installation of the printer driver.

Printer Driver Setup Options

Details on selecting setup type, OS, and printer port for driver installation.

Advanced Driver Installation

Guide for advanced installation of the printer driver.

Advanced Driver Setup Steps

Steps for advanced driver installation, including OS and port selection.

USB Driver Installation Note

Notes regarding the USB driver installation during the printer driver setup.

Routine Maintenance

General Maintenance Precautions

Safety precautions before performing routine maintenance on the printer.

Cleaning the Mark Sensor

Procedure for cleaning the mark sensor when it fails to identify marks correctly.

Cleaning Print Head and Platen Roller

Steps to clean the print head and platen roller for print quality issues.

Cleaning the Paper Out Sensor

Procedure for cleaning the paper out sensor when paper handling issues occur.

Cleaning the Retraction Sensor

Steps to clean the retraction sensor if presenter paper retraction fails.

Clearing Cutter Paper Jams

Manual procedure to remove jammed paper from the printer's cutter.

Clearing Presenter Paper Jams

Manual procedure to remove jammed paper from the presenter path.

Interface Signals

RS-232 Interface Details

Details parameters and pin definitions for the RS-232 serial interface.

RS-232 Signal Functions

Explains the signal names, directions, and functions for the RS-232 interface.

RS-232 Connection Example

Shows the connection demonstration between host and printer for RS-232.

USB Interface Overview

Information on the USB interface, including protocol and signal definition.

USB Signal Definitions

Defines the signals and their functions for the USB interface.

USB Connection Diagram

Illustrates the USB interface connection between host and printer.

Power Interface Specifications

Details the power connector type, pin distribution, and supply requirements.

Power Connector Pinout

Shows the pin layout and types for the power connector.

Power Supply Requirements

Specifies the voltage, average, and peak current requirements for the power supply.

Troubleshooting and Maintenance

Error Types and Solutions

Lists common error types, their LED indications, and recovery methods.

Common Error Solutions

Provides solutions for common problems encountered during paper loading and printing.

Paper Loading Problems

Addresses issues related to loading paper and paper feeding.

Printing Problems

Solutions for printing issues like poor printout, jams, and data loss.

Paper Output Problems

Solutions for errors related to paper output and paper near end detection.

Other Printer Issues

Solutions for other miscellaneous problems like LED not lighting or printer not working.

Appendix

Self-Test Page Guide

Instructions on how to print a self-test page and its explanation.

Self-Test Page Content Details

Details the information provided in the printer's self-test page.

Software Tools Overview

Introduces software tools like KIOSKDemo and KIOSKUtility for printer management.

KIOSKDemo Utility

Description of the KIOSKDemo tool for firmware updates, logo editing, etc.

KIOSKUtility Configuration Tool

Description of the KIOSKUtility tool for printer configuration and control.

Optional Parts

Cantilever Paper Holder

Information about the optional cantilever paper holder.

Cantilever Holder Structure

Details the structure and components of the cantilever paper holder.

Assembling the Cantilever Holder

Instructions for assembling the cantilever paper holder.

Holder Dimensions and Adjustments

Provides overall dimensions and adjustment guides for the cantilever holder.

Cantilever Holder Adjustments

Instructions for adjusting the cantilever paper holder.

Plastic Holder Adjustments

Guide on adjusting the plastic paper roll shaft module of the holder.

Adjusting Paper Near End Sensor

How to adjust the paper near end sensor for different paper roll diameters.

Metal Holder Adjustments

Instructions for adjusting the metal paper roll shaft module.

Adjusting Sensor with Metal Shaft

Adjusting the paper near end sensor for metal shaft paper holder.

Shandong BK-T680 Specifications

General

Resolution	203 DPI
Print Technology	Thermal Transfer
Memory	8MB Flash
Interface	USB
Power Supply	AC 100-240V, 50/60Hz
Dimensions	280 mm

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