9
Trouble Shooting Guide
PROBLEM POSSIBLE REASONS SOLUTIONS
There is no
steam.
The Steam Bottle is not
plugged in.
There is not enough
water in the unit.
Verify that the Blue light is on and the product
is plugged in correctly into a working outlet.
Fill the steam bottle tank.
There is not
enough steam.
Mineral build-up may be
clogging the nozzle.
Water level may be low.
Using the nozzle cleaner, carefully clean the
nozzle to remove debris.
Fill the steam bottle tank.
The scrubbing
pads are streaking
or leaving dirt
behind.
The all purpose scrubbing pads
may be dirty and need to be
replaced or washed.
The all purpose scrubbing pad
may be worn.
Replace with a clean scrubbing pad.
Replace as needed.
The cleaning tool
handles keep
falling off the
hose.
The connection may not be
secure.
Check the connection, making sure you are
pressing in and turning at the same time.
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