How to fix a Shark PRO PORTABLE STEAM POCKET SC3901W that will not turn on?
If your Shark Pro Portable Steam Pocket will not turn on, ensure it is securely plugged into a 120V AC electrical outlet only. Check your fuse or breaker. If your unit still does not work, call 1-800-798-7398.
What to do if my Shark Steam Cleaner won't make steam?
If your Shark Steam Cleaner unit will not make steam, first check if there is water in the water tank. If not, add water to your Portable Steam Pocket following instructions on page 4. If the unit still does not make steam, follow the instructions on page 13 to clean the nozzle.
Why are surfaces cloudy after using my Shark PRO PORTABLE STEAM POCKET SC3901W?
Cloudy, streaky, or spotty surfaces after steaming with your Shark Steam Cleaner might be due to a dirty micro-fiber cleaning pad. Try flipping or changing the cleaning pad. If you washed the pad with powder detergent, it might be ruined, and you can find replacements at sharkclean.com. This issue can also indicate prior soap or grease residue on the surfaces. Because our Portable Steam Pockets use only a small amount of water, it may not be wet enough to rinse off the accumulation that the steam is bringing to the surface. We suggest rinsing the floor with water, letting it dry, and then steaming again with a clean pad. For stubborn cases, rinse the floor with a mix of one part vinegar and two parts water.
What to do if my Shark PRO PORTABLE STEAM POCKET SC3901W Steam Cleaner leaves water on surfaces?
If your Shark Pro Portable Steam Pocket leaves water on surfaces, it might be because the micro-fiber cleaning pad is too wet. Unplug the Portable Steam Pocket and change the micro-fiber cleaning pad. Also, ensure that the micro-fiber cleaning pad is attached correctly.
Why did my Shark Steam Cleaner leave a white spot on the surface?
If your Shark Pro Portable Steam Pocket left a white spot on the surface, avoid leaving your Portable Steam Pocket on the floor with a damp or wet cleaning pad. If you’re using tap water, switch to distilled water. Also, make sure the cap is securely on the water tank.
General| Model | SC3901W |
|---|---|
| Heating Time | 30 seconds |
| Item Weight | 3.75 pounds |
| Wattage | 1050 watts |
| Dimensions | 10.5 x 7.5 x 7.5 inches |
| Product Type | Portable Steam Cleaner |
Essential safety measures for operating the Shark Portable Steam Pocket.
Identifies all parts and accessories included with the Portable Steam Pocket.
Proper procedures for storing the steam cleaner after use.
How to wash and maintain the micro-fiber cleaning pads for best results.
Steps to clear mineral buildup from the steam nozzle.
Details and form for registering your Shark product.
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