What to do if my Shark Steam Pocket® Mop leaves water on the floor?
If your Shark Steam Pocket® Mop is leaving water on the floor, check if the microfiber Steam Pocket® is too wet. Unplug the unit and change the microfiber Steam Pocket®. Also, ensure the steam pocket is attached correctly.
How to fix a Shark Steam Pocket® Mop that will not make steam?
If your Shark Steam Pocket® Mop won't make steam, prime the pump (refer to page 6 for more information). Also, ensure the water tank has water. If it's empty, add water to your Steam Pocket® Mop following the instructions.
What to do if my Shark Steam Pocket® Mop will not turn on?
Ensure your Shark Steam Pocket® Mop is securely plugged into an electrical outlet only. Check your fuse or breaker. If it still doesn’t work, call 1-800-798-7398.
Why are my floors cloudy after using the Shark Steam Cleaner?
Cloudy, streaky, or spotty floors after steaming with your Shark Steam Cleaner can occur for several reasons. The microfiber pocket might be dirty, so try flipping or changing it. If you washed the pocket with powder detergent, it might be ruined. If cleaning a greasy kitchen area, pretreat the area with a degreasing agent like an all-purpose cleaner or dish soap and paper towels. Also, avoid leaving the mop in one spot for too long. Finally, if you have hard water, switch to distilled water.
What to do if my Shark Steam Pocket® Mop is hard to push?
If your Shark Steam Pocket® Mop is hard to push, make sure the steam pocket is attached correctly. Check if the pocket is excessively dirty. You can also try increasing the height of the pole for better leverage.
General| Type | Steam Mop |
|---|---|
| Heating Time | 30 seconds |
| Cord Length | 20 ft |
| Model Number | S3501 |
| Cleaning Path Width | 12 inches |
| Mop Head Type | Microfiber |
| Accessories | Microfiber Pads |
| Warranty | 1-year limited warranty |
Basic safety precautions to follow when using the Shark Steam Pocket Mop, including reading all instructions.
Key warnings regarding electrical shock, scalding, and proper appliance usage.
Further safety instructions covering operation, handling, and storage to prevent hazards.
Advisory on suitable floor types, testing surfaces, and checking manufacturer instructions.
Step-by-step guide for assembling the mop and filling the water tank correctly.
Instructions on adjusting the handle height and preparing the mop for steam generation.
Visual guide identifying all parts of the Shark Steam Pocket Mop with labels.
Ensuring floors are swept or vacuumed and the mop is properly prepared before use.
Guide on plugging in, heating, priming the pump, and creating steam for mopping.
How to flip the pocket, refill the water tank, and warnings about floor damage.
Steps for unplugging, releasing steam, and allowing the unit to cool down after use.
Instructions for removing the pocket, emptying the tank, and storing the mop properly.
Guidelines for washing microfiber pads and recommendations for decalcifying the steam mop.
List of available replacement parts with their corresponding part numbers for ordering.
Table of common problems with the mop and their possible causes and solutions.
Details of the manufacturer's limited warranty terms, conditions, exclusions, and exceptions.
Instructions and benefits of registering the purchased product for safety notifications.
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