Shark STRATOS CLEAN SENSE IQ MultiFLEX IZ800 Series User Manual

Shark STRATOS CLEAN SENSE IQ MultiFLEX IZ800 Series

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CLEAN SENSE IQ Cordless

M

ultiFLEX

®

Vacuum with DuoClean

®

PowerFins

™

HairPro

™

and Odor

Neutralizer Technology

IZ800 Series

OWNER’S GUIDE

Table of Contents

Questions and Answers:

S
Shannon SnowAug 6, 2025
What to do if my Shark Vacuum Cleaner is not picking up debris?
- A
  Amy RossAug 6, 2025
  If your Shark Vacuum Cleaner isn't picking up debris, and you notice no or light suction, with the filter icon on the handheld vacuum control panel showing red, try these steps: * Check the filters to see if they require cleaning. Rinse and completely air-dry them before reinserting. * Empty the dust cup, as it might be full. * Inspect the floor nozzle for any blockages and clear them. * Remove any string, carpet fibers, or hair wrapped around the brushrolls. * Check the clog access hose in the wand for blockages and remove any debris. * Examine the connectors between the handheld, wand, and floor nozzle for debris, removing any found.
R
richardhernandezAug 12, 2025
Why does my Shark STRATOS CLEAN SENSE IQ MultiFLEX IZ800 Vacuum Cleaner turn off on its own?
- L
  Lisa ParkerAug 12, 2025
  If your Shark Vacuum Cleaner turns off unexpectedly, here's what you can do: 1. Turn on the vacuum and check the battery indicator lights on the handheld vacuum. Recharge if needed, ensuring power is off before connecting to the charger. 2. Empty the dust cup and clean the filters. 3. Inspect the wand, accessories, and inlet openings for any blockages and remove them. 4. Allow the unit and battery to cool down for at least 45 minutes, until they reach room temperature. 5. Press the power button to restart the vacuum, making sure the charger is not plugged into the port on the handheld vacuum.
C
christopher25Aug 25, 2025
How to fix Shark Vacuum Cleaner brushrolls that do not spin?
- V
  vflemingAug 25, 2025
  If the brushrolls on your Shark Vacuum Cleaner aren't spinning, immediately turn off the vacuum. Clear any blockages before turning it back on. Ensure the handheld vacuum is tilted back sufficiently to engage the brushrolls.
W
wmarksAug 30, 2025
What to do if my Shark Vacuum Cleaner lifts area rugs?
- B
  bsextonAug 30, 2025
  If your Shark Vacuum Cleaner lifts area rugs, ensure you are not using Boost mode, as it may provide too much suction for lighter rugs. Exercise caution when vacuuming area rugs or those with delicately sewn edges. To stop the brushrolls, turn off the unit and press the power button to restart.

Shark STRATOS CLEAN SENSE IQ MultiFLEX IZ800 Series Specifications

General

Brand	Shark
Model	STRATOS CLEAN SENSE IQ MultiFLEX IZ800 Series
Category	Vacuum Cleaner
Language	English

Summary

Important Safety Instructions

General Use Safety Precautions

Essential safety precautions for general operation and handling.

Odor Neutralizer and Fragrance Safety

Safety precautions for the odor neutralizer cartridge and fragrance.

Fragrance Cartridge First Aid

First aid procedures for accidental contact with the fragrance cartridge.

Assembly and Component Connection

Connecting Handheld Vacuum, Wand, and Odor Dial

Steps for assembling the main vacuum components.

Li-Ion Battery System

Battery Charging Status Indicators

Understanding LED indicators for charging and battery levels.

Battery Care, Conditioning, and Recycling

Guidelines for charging, conditioning, and responsible battery disposal.

Understanding Suction Power Modes

Explanation of ECO, Clean Sense IQ, and Boost modes.

Charging the Lithium-Ion Battery

Using the Li-Ion Charger and Wall Outlet

Instructions for plugging the charger into a wall outlet.

Battery Charging Scenarios

How to charge the battery in different vacuum configurations.

Vacuum Settings and Modes

Power Control and Suction Mode Selection

How to turn the vacuum on/off and choose suction power.

Clean Sense IQ Technology Functionality

Explains the IQ indicator and its role in debris detection.

Technology Settings and Features

Adjusting Odor Neutralizer Intensity

How to modify the odor control feature's strength.

Odor Neutralizer Cartridge Management

Replacing the Odor Neutralizer Cartridge

Step-by-step guide for cartridge replacement.

Tips for Odor Neutralizer Performance

Best practices for dial installation and fragrance longevity.

Cleaning Modes and Usage Scenarios

Operating in Upright Mode

How to use the vacuum for floor cleaning in an upright position.

Above-Floor Cleaning with Attachments

Detaching parts for cleaning elevated or hard-to-reach areas.

MultiFLEX Wand Operation and Storage

Adjusting Wand Angle for Under-Furniture Cleaning

How to bend the wand for better reach.

Folding and Storing the Vacuum

Instructions for using the MultiFLEX feature for storage.

Routine Vacuum Maintenance

Dust Cup Emptying and Cleaning Procedures

Steps for emptying, detaching, and cleaning the dust containment.

Vacuum Filter Cleaning and Replacement

Guide to rinsing and air-drying pre-motor and HEPA filters.

Advanced Vacuum Maintenance

Floor Nozzle and Soft Roller Care

How to clean the soft roller and check for debris.

Cleaning the Clean Sense IQ Sensors

Instructions for maintaining sensor cleanliness for optimal performance.

Checking and Clearing Blockages

How to identify and remove obstructions in key vacuum parts.

Troubleshooting Common Issues

Resolving Suction and Brushroll Problems

Solutions for no suction, low suction, and non-spinning brushrolls.

Addressing Vacuum Overheating and Shutdowns

Reasons and steps for the vacuum turning off unexpectedly.

Managing Odor-Related Vacuum Issues

Solutions for bad smells emanating from the vacuum.

Understanding Vacuum Error Codes

Explanation of specific error codes displayed on the unit.

Product Warranty Information

Five-Year Limited Warranty Coverage

Details on what is covered, excluded, and how to get service.

Two-Year Limited Battery Warranty Coverage

Details on battery warranty, exclusions, and service.

Product Registration and Specifications

Registering Your Shark Vacuum Online

Instructions for product registration and accessing odor tech info.

Recording Essential Product Data

Fields for model, serial number, and purchase date.

Technical and Odor Cartridge Specifications

Electrical specs and details on the odor neutralizer cartridge.

Important Usage Notes and Disposal

Owner's Guide Purpose and FCC Compliance

Statement on the guide's purpose and FCC compliance.

Interference and Modification Warnings

Advice on radio interference and cautions against unit modifications.

Lithium-Ion Battery Disposal and Recycling

Guidelines for the safe and responsible disposal of the battery.

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