EN – 14EN – 14
TROUBLESHOOTING
If you are experiencing issues with your air fryer, follow the guidance below.
The Air Fryer does not work
The appliance is either not plugged in or switched 
on.
Make sure the mains plug is inserted in an 
electrical wall socket and is switched on.
You have not set the time or tempertaure.
Set the time and temperature and then press 
"START/CANCEL".
The inner pot is not properly locked into the unit Push the inner pot into the Air Fryer so it "clicks".
The ingredients fried with 
the Air Fryer are not done.
There is too much food in the frying basket.
Put smaller batches of ingredients in the frying 
basket. Smaller batches are fried more evenly.
The set temperature is too low.
Adjust the temperature to the required 
temperature setting.
The cooking time is too short. Adjust the timer to the required preparation time.
Fried snacks are not crispy 
when they come out of the 
Air Fryer.
You used a type of snack meant to be prepared in 
a traditional deep fryer.
Use snacks made to be prepared in the oven, or 
lightly brush some oil onto the snacks for a crispier 
result.
It is diffi  cult or not possible 
to slide the inner pot and 
frying basket into the 
appliance properly.
There is too much food in the frying basket. Do not over  ll the frying basket.
The frying basket in not placed properly into the 
inner pot
Push the frying basket down into the inner pot 
until you hear a slight click.
White smoke comes out of 
the appliance.
You are preparing greasy ingredients.
When you fry greasy ingredients in the Air Fryer, a 
large amount of oil will leak into the pan. This oil 
may white smoke and the pan may heat up more 
than usual. This does not aff ect the appliance or 
the end result.
The pan still contains grease residues from 
previous use.
White smoke is caused by grease heating up in the 
inner pot; make sure you clean the frying basket 
and inner pot thoroughly after each use.
Fresh fries are fried unevenly 
in the Air Fryer.
You did not use the right type of potato.
Use fresh potatoes and make sure they stay  rm 
during frying.
You did not rinse the potato sticks properly before 
you fried them.
Rinse the potato sticks thoroughly to remove 
starch from the outside of the sticks.
Fresh fries are not crispy 
when they come out of the 
Air Fryer.
The crispiness of the fries depends on the amount/
type of oil and water in the fries.
Make sure you dry the potato sticks properly 
before you add the oil.
Cut the potatoes into thinner sticks for a crispier 
result.
Add slightly more oil for a crispier result.
Should you still have issues, please contact the SHARP Call Centre using the details at the start of this User Manual.