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Safety Precautions
AQUOS zero
Cautions for Use in a Bathroom
・Do not let handset get wet with liquids other than tap
water at room temperature (spa water, soapy water,
detergent solutions, bubble bath water, etc.); do not
submerge it in a bathtub. May cause malfunction.
If handset gets exposed to liquids other than tap water or
falls in a bathtub, wash it in the specified way.
・Use handset at 5
o
C - 40
o
C with humidity of 99% or less, for
up to 2 hours.
Note that this does not guarantee continuous operation of
all functions.
・After exposing handset to water, be sure to remove
moisture and let it dry naturally in the way specified in
"Drying Handset."
Let handset dry naturally after using it in a bathroom or
when condensation occurs inside Camera lens, etc.
・Be careful not to splash hot water on handset.
・Extreme temperature changes may cause condensation.
Wait until handset reaches room temperature before
bringing it from a cold place into a warm bathroom.
In addition, do not splash cold water on handset when it is
warm in a bathroom.
May cause malfunction.
・Never charge handset in a bathroom.
・Depending on the layout and condition of a bathroom,
handset may not receive a signal (call functions and data
communication may be unavailable).
・If operated with wet hands, handset may not respond or
may malfunction.
・Do not use in a bathroom with 3.5mm Earphones Adapter,
earphones or other external device connected.
・Disable Glove mode beforehand as follows.
In Home Screen, Drag Favorites Tray to top of
Display (Settings) Display Advanced
glove mode ( )
Charging Cautions
・Never connect a charger plug/USB Type-C plug while
ROBOQUL or AC Adaptor is wet.
Handset is water resistant; however, if a charger plug/USB
Type-C plug is inserted while it is wet, liquid (tap water,
beverage, sea water, pet urine, etc.) or a foreign object
adhered to handset or a charger plug/USB Type-C plug may
cause overheating, burnout, fire, malfunction, burns, etc.
due to electric shock, short-circuiting, etc.
・Do not use ROBOQUL or AC Adaptor where water is
regularly in use (kitchens, bathrooms, shower rooms, etc.);
may cause fire or electric shock.
Care & Maintenance
・Proper care of Card Tray gasket is crucial for continued
handset water and dust resistance. Observe the following:
・Do not remove or damage gasket. Keep it clean.
・If Card Tray is damaged or deformed, contact a SoftBank
Shop.
・Do not insert a sharp object into Card Tray gap or External
Connection Jack.
・To maintain water and dust resistance, it is recommended to
replace Card Tray every 2 years regardless of its condition.
Customer-requested Card Tray replacement incurs fees and
requires handset submission. For details, contact a SoftBank
Shop or Customer Service.
Washing Handset
Wipe off dirt, sand, beverage, etc., gently with a cloth. Then
hold handset approximately 10 cm below faucet or shower
head and wash with low-pressure tap water (6 liters/min.
or lower) at room temperature (5
o
C - 35
o
C). Wash with your
hands, holding Card Tray so it makes no gap with handset;
do not use a brush or sponge. Dry handset before use; after
drying it well, power on.
・Before washing handset, make sure that Card Tray is closed
firmly leaving no gap between handset and Card Tray.
・Do not use a washing machine or ultrasonic cleaner.
・External Connection Jack tends to accumulate dust, sand,
etc.; rinse and dry it completely before use. Any residue may
cause malfunction, burns or fire.
・Do not put a cotton swab, cloth, etc. into External
Connection Jack when washing; may affect water resistance,
causing malfunction.
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