Sharp LC-32CHE6242E Service Manual

97
10. SMART TV TROUBLESHOOTING
1. TV cant connect to wi- network
Steps to x this issue:
• Set on your wi- router/access point WPA or WPA2 encryption. WEP is not supported.
• Set on your wi- router DNS to 8.8.8.8 (Google DNS server)
• If above does not help, try to upgrade software again
2. Entering AQUOS NET+ is not possible
• Most probable cause may be missing or wrong MAC address
Steps of test validity of MAC address:
1. Press MENU + 1147 to enter factory menu
2. Go to 11 SW Information and press OK (Pic.1)
3. Check item 10 Sraf Valid MAC
4. If there is (OK), it means everything is ok (Pic. 2)
Note: It may take few seconds until “OK” shows after turning TV on.
5. If there is (NG), means either MAC address is missing or is not supported by current SDK (Pic.
3).
In case of NG test result:
1. Check 7 Mac Addr
2. If value is FF:FF:FF:FF:FF:FF – this means MAC was not added during production of main-
board.
Solution to x this issue: Request new MAC addresses from TV manufacturer.
3. If value is dierent than FF:FF:FF:FF:FF:FF – Means current address is not supported by soft-
ware.
Solution to x this issue: Upgrade TV software to the latest version.
Picture 1 Picture 2 Picture 3

Sharp LC-32CHE6242E Specifications

General

Screen shape	Flat
Response time	- ms
Display diagonal	32 \
Display brightness	300 cd/m²
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Contrast ratio (dynamic)	1000000:1
Display diagonal (metric)	81 cm
Motion interpolation frequency	400 Hz
Motion interpolation technology	Active Motion 400
3D	No
Power consumption (average)	31 W
Tuner type	Analog & digital
Analog signal format system	PAL, SECAM
Digital signal format system	DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Video apps	YouTube
Internet TV	-
Lifestyle apps	Facebook, Twitter
Audio decoders	DTS, Dolby Digital
RMS rated power	16 W
Number of speakers	2
HDMI ports quantity	3
DVI-D ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1
Consumer Electronics Control (CEC)	Aquos Net+
Product color	Black
Panel mounting interface	400 x 200 mm
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Power consumption (max)	70 W
Power consumption (standby)	0.5 W

Weight and Dimensions

Depth (with stand)	168 mm
Height (with stand)	461.3 mm
Weight (with stand)	4500 g
Depth (without stand)	68.3 mm
Width (without stand)	728.3 mm
Height (without stand)	425.9 mm
Weight (without stand)	4300 g