Sharp LC-32HI5232E Service Manual

67
9. SMART TV TROUBLESHOOTING
1. TV cant connect to wi- network
Steps to x this issue:
• Set on your wi- router/access point WPA or WPA2 encryption. WEP is not supported.
• Set on your wi- router DNS to 8.8.8.8 (Google DNS server)
• If above does not help, try to upgrade software again
2. Entering AQUOS NET+ is not possible
• Most probable cause may be missing or wrong MAC address
Steps of test validity of MAC address:
1. Press MENU + 1147 to enter factory menu
2. Go to 11 SW Information and press OK (Pic.1)
3. Check item 10 Sraf Valid MAC
4. If there is (OK), it means everything is ok (Pic. 2)
Note: It may take few seconds until “OK” shows after turning TV on.
5. If there is (NG), means either MAC address is missing or is not supported by current SDK (Pic.
3).
In case of NG test result:
1. Check 7 Mac Addr
2. If value is FF:FF:FF:FF:FF:FF – this means MAC was not added during production of main-
board.
Solution to x this issue: Request new MAC addresses from TV manufacturer.
3. If value is dierent than FF:FF:FF:FF:FF:FF – Means current address is not supported by soft-
ware.
Solution to x this issue: Upgrade TV software to the latest version.
Picture 1 Picture 2 Picture 3

Sharp LC-32HI5232E Specifications

General

Screen Size	32 inches
Display diagonal	80 cm
Resolution	1366 x 768 pixels
Display Type	LED
Smart TV	No
Internet TV	No
HDMI Ports	3
USB Ports	2
Response time	8 ms
Motion interpolation technology	Active Motion 100
Display brightness	300 cd/m²
Dynamic contrast ratio marketing name	Mega Contrast
Horizontal viewing angle	178°
Vertical viewing angle	178°
Comb filter	3D
Number of speakers	2
RMS rated power	20 W
USB 2.0 ports quantity	2
Ethernet LAN (RJ-45) ports	1
Common interface (CI)	Yes
Common interface Plus (CI+)	Yes
HDMI version	1.4
Headphone outputs	1
SCART ports quantity	1
Digital audio optical out	1
Wi-Fi	No
Ethernet LAN	Yes
VESA mounting	Yes
VESA mounting interfaces	200 x 100 mm
Product colour	Black
Width (with stand)	732 mm
Width (without stand)	732 mm
Audio decoders	DTS
Digital signal format system	DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Refresh Rate	50 Hz
Weight	5.3 kg (without stand)