41
Fax Problems
TRANSMISSION DOES NOT BEGIN AT THE 
SPECIFIED TIME
Check Solution
Is the machine's clock set to the 
correct time?
■ Set the clock to the correct time.
 "Settings" 
→
 [System Settings]  
→
 [Common Settings] 
→
 [Device Control]  
→ [Clock]
Is a transmission in progress? ■ If another transmission is in progress when the specified time arrives, the timer 
operation will begin after that transmission is finished.
PRINTING DOES NOT TAKE PLACE AFTER 
RECEPTION
Check Solution
Does a password entry screen 
appear?
■ Enter the correct password using the numeric keys. 
[Hold Setting for Received Data Print] is enabled. If you do not know the 
password, check with your administrator.
 "Settings (administrator)" 
→
 [System Settings] 
→
 [Image Send Settings] 
→
 
[Common Settings] 
→
 [Condition Settings]  
→
 [Hold Setting for Received Data Print]
Has cut-off printing been disabled in 
the setting mode (administrator)?
■ Load the same size of paper as the received fax. 
If [Print Actual Size Cut off Disabled] is enabled in [Print Style Setting] in the 
setting mode (administrator) and a fax is received that is larger than any paper 
that is loaded, the fax will be received and stored in memory without being 
printed. (However, when a fax longer than A3 (11" x 17") size is received, it will 
be printed using multiple sheets of paper.)
"Settings" 
→
 [System Settings] 
→
 [Image Send Settings] 
→
 [Fax Settings] 
→
 
[Receive Settings] 
→
 [Print Style Setting]
Is forwarding (Inbound Routing 
function) enabled for a received fax?
■ If you need to print a received fax, ask your administrator. 
When the Inbound Routing function is enabled, received faxes are automatically 
forwarded to a specified address. If [Print at Error] is selected when Inbound 
Routing is enabled, received faxes will only be printed when an error occurs.
"Settings (administrator)" 
→
 [Image Send Settings] 
 
→
 [Inbound Routing (Forwarding/Storing) Settings] 
→
 [Administration Settings] 
 
→
 [Inbound Routing Settings] 
Is the paper other than the size that 
can be printed by fax reception 
loaded?
■ If the paper other than the size with A5, A5R, B5, B5R, A4, A4R, B4, A3, 
8-1/2"x11", 8-1/2"x11"R, 8-1/2"x13", 8-1/2"x13-2/5", 8-1/2"x13-1/2" 
(5-1/2"x8-1/2", 8-1/2"x11", 8-1/2"x11"R, A4, A4, 8-1/2"x13", 8-1/2"x13-2/5", 
8-1/2"x14", 11"x17") is loaded in the machine, printing does not take place even if 
a fax is received. Load the papers of the above size.