Slow operation and/or machine 
performance (including slow browsing 
experience of the MFP webpage). 
Backup and clear the job log data (especially when the 
job log exceeds 60,000 entries).  
Also execute Job Log & HDD optimisation where 
available 
SRDM does not show status of copier 
SRDM ( Sharp Remote Device Manager )gets data from 
the copier using SNMP . If this is disabled by using SIM 
55-3 Sw. 9 , bit 5 , then SRDM cannot monitor the 
status of the copier . 
Please note that the copier needs to be power cycled at 
the mains for changes to the soft switch to take effect. 
What is the function of the Digital Line 
Network checkbox? 
In past examples, when connecting the FAX machine to 
an IP telephone network, if the outgoing signal level 
was high, communication trouble frequently occurred. 
Because of the above, there were many cases where 
technicians had to adjust the outgoing signal level via 
FAX Soft SW when this occurred. 
For this reason, the above setting has been added to 
avoid communication trouble when connected to an IP 
telephone network. This setting can be changed within 
the MFP web page by the administrator. 
System Settings –> Image Send Settings –> Fax Settings 
–> Default Settings. 
When Digital Line Network is enabled (ticked), the 
signal outgoing level of FAX is set to -15dBm 
When using the LCD panel to change 
System Settings, only Top Page and 
System Settings are listed within the 
menu. 
Go to the service webpage 
http://IP_Address_of_MFP/service_login.html.  
Default Username & Password= "service".  
Select "Administration Settings" and execute "All" to 
display all the settings.  
Machine unable to wake up from 
Sleep Mode  
Check/change the following soft switch setting:-  
Sim 66-1 (Fax switch) SW92, Set bit 7 = 1. 
Please see administrator for 
assistance (code pc) message on the 
display, only after replacing the SCU 
PWB from spare parts. 
Check and ensure CN16 jumper is transferred from the 
original to new SCU PWB. 
UI becomes unresponsive when 
selecting any icon from the HOME 
screen (machine appears to hang) 
Press and hold down the HOME key for approx. 5-10 
seconds. If the counter window appears after a 
period of time, the touch key operating setting 
maybe changed. 
Via the MFP webpage, restore system settings or 
check the following settings:- 
Time for Accepting Key Entry: 0.0sec 
Time for Accepting Key Entry of Long Touch: 0.5sec 
Double Tap Interval Setting:  0.5sec 
USB Card reader not recognised 
Change Sim 55-03, SW No.6  DATA No.8 from 0 to 1