Sharp MX-M365N - Page 66

REPAIR HINTS
SHARP
66
SHARP Document Solution Centre
SPECIFICATION
Model
Symptom
Advice
ALL
Is it possible to Tandem
MX-M365/465/565 series with another
device?
Tandem operation is only supported with
MX-M365/465/565N series only.
Is it possible to retain the Destination
Address (Image Send Mode), once the
current Scan operation is complete?
To enable this function, change,
SIM55-03 SW30-3 from 0 (default) to 1.
Once enabled, go to System Settings-Image Send Settings-
Operation Settings menu and enable the “Hold Address
for a while after scanning is completed” option for the
relevant Image Send mode.
What is the specification of the 1GB
expansion memory required when
installing the MXPUX1 (XPS) option
1GB DDR3-667 (PC3-5300)
Unbuffered SO-DIMM memory (204 pin)
ECC: Not Support; Raw Card: A
Part number: RH-IX0192FCPZ
TROUBLE CODES
ALL
F2-40
Check the condition and operation of the Toner Clutch:-
PCLC-0038QSZ1
Replace if necessary.
MX-FN10
MX-FN11
MX-FN17
MX-FN18
F1-50
To support MX-M365/465/565N series, the
Finisher/Saddle firmware must be updated to the
following versions (or higher):
MX-FN10 v01.13.02; MX-FN17 v02.00.03
MX-FN11/18 v01.07.02; MX-FN18 (Saddle) v01.02.03.
PAPER FEED & TRANSPORT
MX-DE13
MX-DE14
CPFD2_N jams
To support MX-M365/465/565N series, the MX-DE13/14
Desk units have been upgraded since June 2013
production.
When using an earlier Desk Unit, the Desk Firmware must
be updated to 03.00.G1 (or higher) and the Transport
Motor updated (RMOTP0957FCP2)
DOCUMENT FILING / PUBLIC FOLDER
ALL
Unable to browse the NAS/Public
Folder, even though the Public
Folder/NAS settings are enabled within
the Network Settings menu.
The NBT/WINS Port (Security setting) must be enabled to
use NAS/Public storage. For security measures, this port
setting is disabled as default.
Can you use Domain User Accounts to
browse the NAS/Public Folders?
NAS/Public Folders support local accounts only
(programmed on MFP)
OUTPUT DEVICE [FINISHER]
MX-FN11
MX-FN18
Intermittent PPD2_FIN jams
Upgrade the Finisher firmware to v01.08.02.g0 (or higher)
MX-FN18
Fold alignment drifts after producing 3
or 4 booklets, only when using A3W
paper size with the MXFN18 saddle
finisher.
Upgrade the MXFN18 Saddle Firmware to 01.02.03.a0
(or higher).