30
Printing Problems
AFTER THE ROUTER WAS 
REPLACED, I CAN NO LONGER 
PRINT TO THE MACHINE
Does your computer connect to the machine?
37
PRINTING DOES NOT TAKE PLACE
Check Solution
Is your PC connected correctly to the 
machine?
■ Make sure that the cable is connected securely to the LAN connector of your PC 
and that of the machine. 
If you are connecting to a network, make sure that the LAN cable is securely 
connected to the hub as well.
► Power and connector positions
 (page 4)
Is the machine connected to the same 
network (LAN, etc.) as your PC?
■ The machine must be connected to the same network as your PC. 
If you do not know which network the machine is connected to, ask the network 
administrator.
Is the IP address selected correctly?
(Windows)
■ Check the IP address setting. 
If the machine does not have a permanent IP address (the machine receives an 
IP address from a DHCP server), printing will not be possible if the IP address 
changes. 
You can check the machine's IP address in [Network Status] of setting mode. If 
the IP address has changed, change the port setting in the printer driver.
"Settings" 
→
 [Status] 
→
 [Network Status]
See: Software Setup Guide
If the IP address changes frequently, it is recommended that a permanent IP 
address be assigned to the machine.
"Settings (administrator)" 
→
 [System Settings] 
→
 [Network Settings] 
Are you using a printer port created 
using Standard TCP/IP Port?
(Windows)
■ Check the PC settings. 
When a port created with Standard TCP/IP Port in Windows is used and the 
[SNMP Status Enabled] checkbox is  , it may not be possible to print correctly. 
Change the [SNMP Status Enabled] checkbox to  . 
See: Software Setup Guide
Is your computer in an unstable 
state?
■ Restart your computer. 
Printing is sometimes not possible when you run multiple applications at once or 
there is insufficient memory or hard drive space. Restart your computer.
Is the machine specified correctly in 
the application that you are using for 
printing?
■ Check whether the machine's printer driver has been selected from the print 
window of the application. 
If the machine's printer driver does not appear in the list of available printer 
drivers, it may not be installed correctly.  Remove the printer driver and then 
install it once again. 
See: Software Setup Guide
Are the network connection devices 
operating normally?
■
Make sure that the routers and other network connection devices are operating correctly.
 
If a device is not powered on or is in an error state, see the manual of the device to 
correct the problem.
Problem Check Page
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