33
Printing Problems
2-SIDED PRINTING DOES NOT TAKE PLACE
Check Solution
Does the paper type setting of the 
selected tray specify a type of paper 
that cannot be used for 2-sided 
printing?
■ Check "Paper Tray Settings" in the setting mode.
"Settings" → [System Settings] → [Common Settings] → [Paper Settings] → 
[Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job]
 
Check the [Tray Settings] in the home screen. 
 
Tap the selected tray, and in the screen that appears, tap the [Paper Property] 
key. 
 
If the [Disable Duplex] checkbox in the paper properties screen is  , the tray 
cannot be used for duplex printing. Change the paper type to a type that can be 
used for duplex printing.
Are you using a special size or type of 
paper?
■ For the paper types and sizes that can be used for two-sided copying, read 
"SPECIFICATIONS" in Start Guide.
Have functions been disabled by the 
administrator?
■ Check with your administrator. 
Some functions may have been disabled in the setting mode. Check with your 
administrator. 
When user authentication is enabled, the functions that you can use may be 
restricted in your user settings. Check with your administrator.
DIRECT PRINTING OF A FILE IN A SHARED 
FOLDER ON A COMPUTER IS NOT POSSIBLE
Check Solution
Is [IPsec Settings] enabled on the 
machine?
■ Check with your administrator. 
When [IPsec Settings] is enabled in the setting mode, direct printing of a file in a 
shared folder may not be possible in your PC environment.  For information about 
[IPsec Settings], consult your administrator.
"Settings" 
→
 [Security Settings] 
→
 [IPsec Settings]